Job Summary:Meet our Team
The North America Consumer team in XOPP BU owns PayPal's US and Canada consumer business. Through one US Consumer Growth Agenda, we focus on growing high-value customers (HVCs) and attaching Financial Services (FS) products: Credit, BNPL and Debit. We partner with Marketing, Sales, Product and the FS Center of Excellence (CoE), which builds and runs the Debit products. As Sr. Manager, Debit, you own US Debit growth alongside the Credit and BNPL Directors.
What you need to know about the role
As Sr. Manager, Debit, you will own strategy and results for growing US consumer Debit usage. You own consumer demand and KPIs; the FS CoE owns Debit product, pricing and economics. You will set strategy and priorities, own the customer funnel from acquisition through engagement and retention, and partner with the FS CoE, Marketing and Product on growth priorities. This is an individual contributor role reporting to the North America Consumer Market Leader.
Job Description:Essential Responsibilities: - Design and define the portfolio strategy for an identified country, supporting the execution of local product priorities, and analyzing and interpreting product performance.
- Implement hands-on execution coordination of local and global cross functional initiatives.
- Manage process escalations to remove obstacles for the strategy execution while proposing and supporting change implementation to strategy
- Collaborate and define priorities based on global commercial product strategy
- Research new opportunities and establish and negotiate new partnerships
- Engage with ongoing partners regularly, improving relationships and operational efficiencies
- Direct, set, and define customized market/regional specific product and technology strategies
- Manage stakeholder relationships and oversee the delivery of key product and platform infrastructures
- Set strategic direction and roadmap to enhance product experience and business metrics
Minimum Qualifications:- 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:Additional Responsibilities:
- Own the strategy and prioritization to grow US consumer Debit adoption and usage, translating the One US Consumer Growth Agenda into executable plans.
- Own consumer KPIs within the Debit scorecard and forecast across acquisition, activation, engagement and retention, and drive accountability against annual targets.
- Define Debit customer segments and target segments, determine customer and product needs, and set priorities for product sequencing and rollout.
- Drive the Debit customer funnel with Marketing and Product, from acquisition through engagement and retention.
- Partner with the FS CoE on Debit product design, bank and network partners and servicing experience, bringing the voice of the US customer and the commercial priorities that shape product strategy and roadmap.
- Work with the Credit and BNPL Directors to identify cross-sell and attach opportunities, so US consumers see one coherent Financial Services portfolio.
- Use data, customer research and experiments to prioritize investments and to make Debit decisions consistently data-driven.
- Track the competitive landscape for Debit products and turn competitive insights into strategy and priorities.
- Lead Debit programs end to end and present performance in Operating Reviews and Business Reviews, influencing partners across Product, Risk, Compliance, Legal and Finance without direct authority.
Preferred Qualifications:
- 3+ years of experience leading cross-functional initiatives without direct authority.
- Demonstrated experience growing consumer financial products, such as debit, deposit or payments products, in a financial services or fintech environment.
- Experience with Debit, deposit or card products and the regulatory considerations that come with them.
- Experience with lifecycle marketing and funnel analytics for consumer financial products.
- Experience partnering with Risk, Compliance, and Legal teams to balance growth objectives against regulatory guardrails.
- Strong command of BI and analytics tooling (e.g., Tableau, Looker, SQL) and comfort partnering closely with data engineering teams.
- MBA or advanced degree in a related field.
Subsidiary:PayPal
Travel Percent:0
The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
Primary Location | Pay Range:New York City, New York: ($143,500.00 - $212,850.00 Annually)
Additional Location(s) | Pay Range:San Jose, California: ($143,500.00 - $212,850.00 Annually)
Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
