Work Location:Charlotte, North Carolina, United States of America
Hours:40
Pay Details:$115,440 - $173,160 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:Compliance
Job Description:U.S. Compliance Monitoring and Testing Team Summary:U.S. Compliance Monitoring & Testing, within Second Line Compliance, executes independent, risk-based compliance testing and validation activities to assess the effectiveness of controls and processes designed to meet regulatory requirements. Testing evaluates compliance with applicable laws, rules, and regulations, while issue validations independently assess the effectiveness and sustainability of corrective actions implemented to address identified compliance issues.
Job Summary:The Senior Manager, Compliance Testing leads teams responsible for independent compliance testing activities. This role provides strategic leadership, oversight, and talent development to ensure effective risk-based testing and compliance with regulatory and internal standards. The Senior Manager works closely with business and Compliance stakeholders to drive testing quality, address emerging risks, and support enterprise-wide reviews and strategic initiatives, as needed.
Depth & Scope:- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
- Responsible for the timely execution of the Compliance testing plan
- Typically deals with senior/executive management in communicating Compliance testing results
- Leverages deep industry, external/internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management/enterprise areas through testing engagements
- Provides guidance and clarity around priorities and goals for Compliance testing program and works with managers to ensure the goals cascade to all workers
- Guides talent identification and development processes
- Key contact for dealing with a range of complex issues, including non-routine information
- Manages and prioritizes the team to deliver on multiple reviews and projects at a given time
- Identifies and leads problem resolution for project/program complex requirements related issues at all levels
Education & Experience:- Undergraduate degree or equivalent work experience
- 10+ years of experience
Desired Qualifications:- Experience leading compliance testing teams and overseeing complex testing engagements and issue validations.
- Experience in compliance testing, audit, risk management, or regulatory compliance within a regulated environment.
- Experience leveraging data analytics and AI-enabled tools to enhance testing effectiveness, identify regulatory risks, and drive actionable insights.
- Strong knowledge of regulatory requirements, risk management frameworks, and compliance testing methodologies.
- Knowledge of compliance programs, governance frameworks, policies, controls, and regulatory obligations.
- Understanding of current and emerging regulatory expectations and industry best practices.
- Proven ability to assess risks, identify issues, and provide effective challenge and escalation.
- Ability to interpret laws, regulations, and regulatory guidance and assess impacts to compliance programs.
- Strong leadership, organizational, project management, and prioritization skills.
- Excellent verbal and written communication skills, including the ability to influence senior leaders and stakeholders.
- Ability to manage multiple priorities and deliver results in a fast-paced environment.
- Proficiency with Microsoft Office applications and reporting tools.
- CRCM certification is a plus.
Customer Accountabilities:- Manages teams of compliance testing specialists and/or managers in the execution of Compliance Testing engagements and validation of action plans in accordance with established standards
- Conducts skilled analytical research and analysis as part of the testing engagement and initiatives
- Develops, implements, tracks, and reports on Compliance testing schedules
- Provides overall strategic direction to support the Compliance Testing Program, Procedures, and processes so that they stay current with established standards and regulatory expectations
- Acts as a subject matter expert and strategic advisor by providing guidance on Compliance issues to management, business units, and respective teams for area of specialization
- Reports on emerging trends, identifying risks and opportunities, and recommending action to senior management
- Understands risk identification, risk analysis, and risk mitigation according to the regulatory requirements and best business practices
- Supports relationships with key partners to effectively manage and clarify scope of accountabilities while influencing and aligning others as needed
- Provides functional/business level communications to stakeholders and/or leaders that are consistent, appropriate, and aligned with strategic direction
Shareholder Accountabilities:- Works closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverages TD's operating model to maximize efficiency, effectiveness and scale
- Plans and executes on strategic activities, reviews and communicates results, and adjusts tactics accordingly
- Maintains extensive knowledge of business units and regulatory requirements/compliance issues within the Compliance area
- Provides subject matter expertise, complex analysis and advice to business partners/team and applies knowledge in following up on outcomes, investigating and/or enforcing policy
- Identifies and implements opportunities for continuous improvement in the Compliance Testing Program
- Leads relationships with business lines/corporate and/or control functions to promote alignment with enterprise and/or regulatory requirements
- Supports team and management in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the Bank
- Assesses/identifies key issues and escalates to management where required
- Supports the facilitation of action/remediation plans as a result of an internal audit and/or regulator review of Compliance Testing Program
- Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the Bank
- Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:- Responsible for management of the overall team providing both leadership and guidance
- Sets targets and objectives for the team, and delivers results
- Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered
- Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees
- Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
- Manages employees in compliance with all human resources policies, procedures and guidelines of conduct
- Shares knowledge, information, skills, and subject matter expertise among the team and promotes the timely communication of issues and encourages good working relationships with other functions and teams
- Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
- Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
- Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
- Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Physical Requirements:Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
- Domestic Travel - Occasional
- International Travel - Never
- Performing sedentary work - Continuous
- Performing multiple tasks - Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds - Occasional
- Sitting - Continuous
- Standing - Occasional
- Walking - Occasional
- Moving safely in confined spaces - Occasional
- Lifting/Carrying (under 25 lbs.) - Occasional
- Lifting/Carrying (over 25 lbs.) - Never
- Squatting - Occasional
- Bending - Occasional
- Kneeling - Never
- Crawling - Never
- Climbing - Never
- Reaching overhead - Never
- Reaching forward - Occasional
- Pushing - Never
- Pulling - Never
- Twisting - Never
- Concentrating for long periods of time - Continuous
- Applying common sense to deal with problems involving standardized situations - Continuous
- Reading, writing and comprehending instructions - Continuous
- Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
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Additional Information:We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a vari