Senior Manager, Business Development

As Senior Manager, Business Development, you'll lead a North American Business Development Representative (BDR) team within Sales, balancing inbound lead qualification with proactive outbound prospecting. You'll coach individual contributors, strengthen pipeline-generation practices, and help build a scalable talent engine that supports 1Password's mission. Reporting to the Director, Business Development, this role is based onsite in Austin, Texas, with occasional travel. How we're using AI today Across GTM, we're transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate - from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs - creating more time for meaningful customer engagement. If you're excited to reshape how you think, make decisions, and drive growth with AI, you'll feel right at home here. Expectations of this role This is a hybrid role. You will be expected to work from 1Password's Austin office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: • Significant experience in business development or sales, including at least two years managing Business Development Representative (BDR) or Sales Development Representative (SDR) teams and delivering measurable performance and talent-development outcomes. • A track record of leading both inbound and outbound motions, with particular strength in designing and improving outbound campaigns, pipeline generation, lead qualification, and forecasting. • Experience coaching teams through ambiguity, adapting priorities as needs change, and contributing directly to team performance when hands-on support is needed. • Strong communication and collaboration skills, with the ability to build trust, provide clear feedback, and work effectively with Sales, Marketing, Operations, Enablement, and Channel partners. • Working proficiency with Salesforce, Outreach, and LinkedIn Sales Navigator, along with the ability to evaluate Artificial Intelligence (AI)-enabled tools and workflows thoughtfully. • A practical, team-first leadership approach that prioritizes shared outcomes, collaboration, and accountability. What you can expect: • Lead, coach, and develop BDRs across inbound and outbound activities, helping the team consistently build qualified pipeline. • Inspect activity, conversion, pipeline, and forecast signals to identify opportunities, remove barriers, and improve performance. • Design and scale outbound campaigns while improving lead routing, outreach, follow-up, qualification, and handoff processes. • Build a strong talent pipeline by identifying development opportunities and preparing BDRs for future roles across Sales. • Serve as a senior, visible leader in the Austin office by encouraging collaboration, supporting team connection, and helping address shared office needs. • Partner with Sales, Marketing, Operations, Enablement, and Channel teams to improve messaging, processes, and Ideal Customer Profile (ICP) insights. • Use sales technology and AI-enabled workflows to improve productivity, strengthen decision-making, and help the team adapt as the business evolves. USA-based roles only: The annual base salary for this role is between $121,000USD and $175,000USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. How we work with AI We are committed to leveraging cutting-edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged-it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process-candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.