Compensation DataDescriptionThe Senior Manager, Benefits provides strategic and operational leadership for TBC's health, welfare, retirement, leave, and wellbeing programs. This role translates business and workforce needs into competitive, compliant, and financially sustainable benefits solutions that support employee wellbeing, talent attraction, and retention. The Senior Manager leads program design and administration, vendor governance, regulatory compliance, annual enrollment, communications, data integrity, and continuous improvement across the benefits portfolio. Serving as a trusted advisor to HR and business leaders, this position uses market insights, analytics, and sound judgment to recommend solutions, manage risk, and deliver consistent employee experience. The role also builds team capability and promotes strong partnership across HR, Finance, Payroll, Legal, Procurement, HRIS, and external advisors.
Responsibilities- Lead the strategy, design, implementation, governance, and ongoing administration of U.S. health, welfare, retirement, leave, and wellbeing programs in alignment with TBC's business and people priorities.
- Evaluate plan performance, market competitiveness, utilization, cost trends, and emerging practices; develop recommendations that balance employee value, organizational risk, and financial sustainability.
- Own the annual benefits planning and enrollment cycle, including plan design decisions, implementation timelines, system readiness, employee communications, testing, issue resolution, and post-enrollment reconciliation.
- Ensure benefit programs are administered consistently and in compliance with applicable federal, state, and local requirements, including ERISA, ACA, HIPAA, COBRA, Section 125, FMLA, ADA, and related regulations.
- Partner with Legal, Finance, Payroll, HRIS, Procurement, and external advisors on plan governance, required filings, audits, nondiscrimination testing, plan documents, policies, controls, and regulatory changes.
Additional Responsibilities- Lead vendor strategy and performance management, including selection, contracting support, implementation, service-level oversight, issue escalation, fee review, and accountability for employee experience.
- Provide executive-ready analysis, dashboards, forecasts, and recommendations on enrollment, utilization, claims, cost drivers, service performance, and program effectiveness.
- Oversee benefits technology, eligibility files, integrations, data controls, and reconciliation processes; partner with HRIS and vendors to maintain accurate, secure, and timely data exchanges.
- Direct the resolution of complex or escalated benefit matters, applying plan provisions consistently while ensuring responsive, respectful, and confidential support.
- Develop and execute an integrated benefits communication and education strategy that improves understanding, supports informed decision-making, and strengthens program engagement.
Continued Responsibilities- Build strong partnerships with HR Business Partners and business leaders; provide consultation on benefit implications associated with workforce changes, acquisitions, reorganizations, and other business initiatives.
- Lead benefits-related due diligence, integration planning, and change management for mergers, acquisitions, divestitures, or significant program changes, as assigned.
- Establish and maintain documented procedures, internal controls, compliance calendars, governance routines, and business continuity plans for the benefits function.
- Manage and develop benefits team members through clear priorities, coaching, performance feedback, cross-training, and opportunities that strengthen technical and leadership capability.
Added Responsibilities- Identify and lead process improvements that simplify administration, reduce risk, improve service delivery, and create more consistent employee experience.
- Maintain the confidentiality and security of sensitive employee and company information and perform other duties as assigned.
- Other duties as assigned.
Qualifications- Bachelor's degree in human resources, business administration, finance, accounting, or a related field and a minimum of 8 years of progressive benefits or total rewards experience, including at least 3 years leading people, major programs, vendors, or enterprise initiatives. Equivalent combinations of education and relevant experience may be considered.
- Deep knowledge of health and welfare, retirement, leave, and wellbeing program strategy, design, funding, administration, and governance.
- Strong working knowledge of ERISA, ACA, HIPAA, COBRA, Section 125, FMLA, ADA, and other applicable benefits laws and regulations.
- Demonstrated success leading complex annual enrollment cycles, vendor relationships, compliance activities, implementations, integrations, audits, and cross-functional initiatives.
- Experience developing and managing benefit budgets, forecasts, financial analyses, business cases, and executive-level recommendations.
- Strong analytical capability with the ability to translate complex data, market trends, and regulatory requirements into clear insights and practical decisions.
- Proven people leadership skills, including setting direction, coaching, developing talent, managing performance, and building an accountable, service-oriented team.
- Executive presence and excellent written, verbal, presentation, consultation, negotiation, and influence skills across varied audiences.
- Ability to manage multiple priorities, exercise sound judgment, navigate ambiguity, protect confidential information, and deliver high-quality results in a dynamic environment.
- Advanced proficiency with HRIS and benefits administration platforms, data interfaces, reporting tools, and Microsoft Excel; SAP experience is preferred.
- Professional certification such as CEBS, CBP, SHRM-SCP, or SPHR is preferred.
- Bilingual in Spanish /English is a plus
Benefits- Market competitive compensation
- 401(k) and Roth with company match. Immediate 100% vesting
- Comprehensive benefits including medical, dental and vision
- Company paid short term disability and employer subsidized long term disability
- Company paid life insurance
- Discounted tire purchasing
- Tuition reimbursement
- Employee assistance program
- Generous paid vacation and paid time off
- Customizable voluntary benefits
- and More!!!
