About the role

Zillow is reimagining how people move, and the professionals who serve them are central to that mission. Our Agent business builds the products real estate professionals use to win listings, deliver value to clients, and grow their businesses.

You will own paid media strategy and investment for Zillow's Agent software and advertising product portfolio. Reporting to the Director of Paid Media, you will manage an eight-figure annual budget across upper-funnel and performance media, and build the measurement systems that connect that investment to the Sales pipeline to prove return. You will set the strategy, defend it to leadership, and change it as the evidence changes. 

You will lead two media strategists and our media agency. You will also partner with cross-functional teams, including Search/Social investment, Agent Marketing leadership and Sales. As a member of the zMedia leadership team, you will build the systems and standards that raise the bar for the entire Paid Marketing organization. You will also have the opportunity to set the AI-forward operating model for the team, guiding updated workflows and making AI foundational to planning, reporting, and optimization.

You will get to

Portfolio strategy and investment

• Own the annual media plan for the agent portfolio (6+ products/campaigns), including objectives, key performance indicators, product mix, channel mix, and flighting against real estate industry seasonality

• Evaluate marginal return across products and channels, identify diminishing returns, and reallocate based on evidence

• Own the budget from annual planning through in-year pacing, forecasting, and cost accountability with Finance, and build business cases for future investment

Measurement and business impact

• Steward the measurement foundation for Agent Media, covering attribution methodology, lifetime value and acquisition cost, marketing mix modeling (MMM) direction, and tracking integrity across channels

• Work with Agent Marketing and Data Science to translate media results into Sales pipeline and revenue impact

Leadership and influence

• Set the strategy and testing agenda that internal channel teams and our external media agency execute against, including media briefs, prioritization, and performance benchmarks

• Coach your team of two media planners and channel execution partners to a clear standard, setting outcomes, developing strategic judgment, and holding delivery accountable

• Plan capacity across the portfolio so your team's time lands on the highest-value initiatives, and build the operating standards they plan, measure, and report against

• Represent Agent Media in CMO-facing cross-portfolio investment decisions and quarterly business reviews

• Lead and influence the broader Paid Marketing (zMedia) team in cross-functional projects like AI enablement, ways of working, etc.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $131,700.00 - $210,300.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $125,100.00 - $199,900.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

Required Skills

• Minimum of 8 years of B2B marketing experience, with at least 6 years of Paid Marketing experience

• At least 3 years of people management experience, excellent leadership skills with the confidence to lead, manage and engage team members (both direct and indirect reports, including a media agency)

• 3-5 years experience in working with CRM tools like SalesForce or HubSpot

• Experience in tools like Claude Cowork and OpenAI Work to create workflows and agentic tools

• Experience using AI to accurately query/debug data from data lakes like DataBricks; creating dashboards and automated reporting 

• Familiarity with account-based (ABM) or intent-based media and multi-stakeholder buying cycles

• Analytically self-sufficient. You can answer a spend-to-revenue question yourself, including querying a warehouse like Databricks, and you use AI to build durable reporting and analysis workflows rather than just to work faster

• Clear communication in a fast-moving environment, and a willingness to stop a program as readily as scale one

• Strong command of measurement practice, with clear points of view on multi-touch attribution, incrementality testing, and marketing mix modeling

• Bachelor's degree in marketing, business, economics, analytics, or a related field. Master's degree is a plus

Preferred Skills

• Experience in real estate, proptech, marketplaces, or adjacent industries

• Experience in marketing B2B software or subscription products using paid media

• Agency experience