State of Florida

SENIOR MANAGEMENT ANALYST SUPV - SES - 40023103

State of Florida • $90K — $100K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of management experience in Human Resources, particularly in Employee Relations
  • Thorough knowledge of state and federal employment laws
  • Proficient in advising and coaching across various levels
  • Strong communication skills in both written and verbal formats
  • Experienced in conducting training and presentations
  • Demonstrated ability to provide excellent customer service
  • Skilled at analyzing and recommending resolutions for grievances

Responsibilities

  • Oversee employee relations including corrective actions and disciplinary processes
  • Consult on grievance resolutions and explain relevant policies
  • Assist in investigations related to employee relations
  • Manage the Employee Assistance Program and ensure employee awareness
  • Develop training plans and oversee the HRM Training Unit
  • Maintain and organize disciplinary files
  • Exercise independent judgment in handling a variety of HR issues

Benefits

  • Comprehensive health, life, dental, and vision insurance options
  • Retirement plan with employer contributions
  • Paid holidays and personal leave
  • Sick leave benefits and flexible spending accounts
  • Student loan forgiveness program (eligibility required)
  • Tuition fee waivers accepted by major Florida institutions
  • Access to ongoing training and professional development opportunities
  • Opportunity for career growth in a skilled work environment
Full Job Description
Requisition No: 884188

Agency: Commerce



Pay Plan: SES

Position Number: 40023103

Salary: $90,000-100,000, based on experience.

Posting Closing Date: 09/30/2026

Total Compensation Estimator Tool

Employee Relations Manager

Human Resources Management

This position is an anticipated Vacancy

OPEN COMPETITIVE

www.floridajobs.org/

Your Specific Responsibilities:

This is a professional position within the Bureau of Human Resource Management serving as an Assistant Chief of the Bureau of Human Resource Management and Employee Relations Manager. The incumbent attends meetings as needed in the absence of or as requested by the Chief of Human Resource Management.

Manages all facets of employee relations overseeing the issuance of corrective and disciplinary actions - Counseling, oral and written, reprimands, reductions in pay, demotions, suspensions, dismissals. Provides guidance and consultation to employees and management by responding to questions and explaining Career Service Rules, Collective Bargaining and Department policies and procedures. Assist in determining level of disciplinary action to be taken.

Assist the Office of General Counsel and Office of Civil Rights as needed or required. Draft letters of intended disciplinary action and final action for review and approval by the Office of General Counsel and other appropriate Senior Leaders. Determine dates of suspension or dismissal in accordance with State Personnel Rules and/or Collective Bargaining agreements. Assist in pre-determination conferences as requested or needed. Maintain disciplinary files. Assist the Office of the General Counsel as needed in any appealable action i.e., dismissal, suspension, reduction in pay, demotion. Performance Improvement plans - provide guidance to managers and supervisors on performance improvement plan(s) for employees not meeting expectations.

Career Service Grievances: provide consultation and guidance to employees and management by responding to questions and explaining Career Service Rules and Department procedures. Review, analyze, research, and make recommendation(s) as to whether Career Service grievance and desired resolution involve a matter over which the Department has control.

Assist in conducting investigations relating to Employee Relations which may include onsite visits and direct communication and meetings with employees and management. Explain State Personnel Rules, Department policies and procedures, union contracts adherence. Prepare reports of findings and make recommendations for solution and/or remedy.

Agency contact for Employee Assistance Program (EAP) - Assist with employee inquiries, self-referrals, mandatory referrals and ensure all employees are aware of program and current provider. Work with vendor as needed.

Responsible for the annual Perquisite and Moving Expense report that is sent to the Department of Management Services after signature of HRM Bureau Chief.

Oversees HRM's Training Unit- develop training plans, provide guidance on content, ensure mandatory training is conducted and training requests from partners and Department are addressed as needed. Conducts employee relations training as needed.

Exercises independent judgement in carrying out the above responsibilities.

Perform other duties as needed.

Required Knowledge, Skills, and Abilities:

  • In-depth knowledge of state and federal employment law
  • Expertise advising and coaching managers and employees at all levels
  • Excellent interpersonal, written and verbal communication skills
  • Computer application skills, working knowledge/experience using Microsoft applications
  • Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing
  • Ability to work effectively as part of a team
  • Ability to utilize problem-solving techniques
  • Knowledge of the principles and techniques of effective customer service and the ability to provide excellent customer service
  • Skilled in group presentations, workshop instruction and/or facilitation
  • Ability to deal with the public in a tactful, courteous and effective manner
  • Knowledge of the basic principles of counseling and case management
  • Ability to conduct effective interviews
  • Ability to establish and maintain effective working relationships with others
  • Ability to work independently by planning, organizing and coordinating work assignments
  • Ability to understand and apply applicable rules, regulations, policies and procedures
  • Ability to work relatively independently at times


Minimum Qualifications:

Successful completion of a Level 2 security background screening is required, prior to employment, and to maintain employment, which consists of fingerprinting and a check of local, state, and national law enforcement records.

At least 8 years of management experience in a Human Resource Office. Direct experience in Employee Relations/Labor Relations.

Experience in conducting training.

Duties and responsibilities of this position must be performed at the official work site of the Department.

Travel may be required.

Preferred Qualifications:

Preference given to applicants with at least 8 years of experience in a State of Florida Agencies Human Resource Office.

Experience managing an employee relations unit.

Experience in managing multiple areas of Human Resource Management.

Pay:

$90,000-100,000, based on experience.

The Difference You Will Make:

You will connect workers to jobs and businesses to the talent they need to thrive. Your knowledge and skills will be utilized to help build a talent pipeline for the jobs of today and the future.

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:
  • Furthers Florida's economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
  • Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
  • Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
  • Works collaboratively to optimize the effectiveness of Florida Commerce's available resources and tools.
  • Uses knowledge acquired through education, training, or experience to complete tasks.


These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Tallahassee is Florida's Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida's Big Bend. Florida Commerce's main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state's Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state's annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.

Tallahassee is also known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources (https://talgov.com/). Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee State College (TSC).

Approximately 22 miles from the nearest beach (https://choosetallahassee.com/beaches-near-tallahassee/).

Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

* State Group Insurance coverage options+
(health, life, dental, vision, and other supplemental option)

* Retirement plan options, including employer contributions (www.myfrs.com)

* Nine paid holidays and a Personal Holiday each year

* Annual and Sick Leave Benefits

* Student Loan Forgiveness Program (Eligibility required)

* Flexible Spending Accounts

* Tuition Fee Waivers (Accepted by major Florida colleges/universities)

* Ongoing comprehensive training provided

* Career Growth

* Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Location:

About State of Florida

The State of Florida is a state located in the southeastern region of the United States. It is the third-most populous state and the 22nd largest by area. The state capital is Tallahassee and its largest city is Jacksonville. Florida is known for its warm climate, beautiful beaches, and tourist attractions such as Walt Disney World, Universal Studios, and the Kennedy Space Center. The state is also home to a number of universities and colleges, including the University of Florida, Florida State University, and the University of Miami.
Learn more about State of Florida

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