Position SummaryThe Senior Maintenance Manager will coordinate with the Community Manager, Assistant Manager to increase the net operating income of the property by safely maintaining exterior and interior of property to RPM standards at or below the approved budget levels. The Maintenance Manager will contribute to resident retention by making repairs promptly, safely, and efficiently.
Responsibilities- Supervise and ensure the proper maintenance of properties and grounds. This includes safely directing maintenance staff and developing a highly skilled team of Maintenance Technicians
- Maintain the property's operating budget and secure competitive bids for supplies and services
- Process purchase orders (POs) and invoices to keep costs under control
- Review and prioritize work orders to ensure timely completion and resident satisfaction. Manage the work order process efficiently and maintain records in the computer software
- Oversee the maintenance, cleanliness, and safety of the community, including ensuring compliance with fire and safety codes and overseeing construction projects. Promptly reporting employee injuries is also part of this role
- Troubleshooting and repair various systems, such as HVAC, electrical, and plumbing, to maintain the property's functionality
- Regularly liaise with the property managers, respond to maintenance emergencies, and follow up with customers to ensure their satisfaction
- Maintain meticulous records and provide cost-saving initiatives for review
- Implement preventative maintenance plans, being on call for after-hours emergencies, and ensure compliance with OSHA regulations and safety laws. This includes conducting regular property inspections and maintaining a safe, drug, and alcohol-free workplace
- Actively mentor and train maintenance team members to enhance their skills and knowledge, fostering a highly skilled team capable of delivering efficient and effective maintenance services
Education and Experience- High school diploma or GED - Preferred
- Two years of multifamily maintenance experience and/or training; or a combination of education and experience will be considered
- A minimum of one year of supervisory experience - Preferred
- EPA certification required
- CPO - Preferred
- Microsoft Office Suite, Project Management
QualificationsPhysical Requirements:- Must be able to walk, stand, climb stairs or ladders and access various areas of the property
- May be required to push or pull items and reach overhead
- May be required to bend, stoop or kneel
- May require dexterity of hands and fingers and ability to grasp tools
- Must be able to see to perform inspections, read blueprints and schematics and read computer screens
- Must be able to hear and understand verbal communications in person and over the phone or computer
- Must be able to hear to detect sounds indicating potential issues, such as machinery noises or alarms
- May occasionally be required to lift or carry items weighing up to 50 pounds. Occasionally lifting heavier items with assistance of team members or lifting equipment
- Must be able to operate various maintenance tools including power tools, ladders and lifts.
- Must be able to operate a computer, keyboard, mouse and other office equipment
Work Environment:- This role is based on site and requires that the employee spend time outside with exposure to the elements
- May require working in confined spaces, heights and potentially hazardous areas
- A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs
Company InformationJoin RPM Living and experience exceptional benefits designed to enhance your life.
- Weekly pay for all associates working onsite at an apartment community
- Comprehensive healthcare coverage available for all full-time, regular associates
- Employer-paid employee assistance, mental health, and wellness programs
- Ancillary benefits including critical illness, hospital indemnity, and accident insurance
- 401(k) with robust company match
- Opportunities for professional development, career growth, and role-based learning plans
- Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
- Paid time off plus floating holidays and volunteer days
- Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
CompensationThe pay: The anticipated pay range for this opportunity is $40-$41 an hour plus monthly bonuses and competitive benefits package.
