ABOUT THE ROLECountryPlace Mortgage, a leading nationwide personal property, mortgage and commercial lender headquartered in Plano, TX, is seeking a
Senior Loan Officer to help grow our Originations Department. This in-person role is in our Plano, TX office. As a Senior Loan Officer, you will collaborate with Loan Processors, Underwriting, Compliance team and other essential departments. The Senior Loan Officer will be responsible for managing relationships with retailers and other partners. The ideal candidate will have excellent customer service skills, a deep understanding of lending products, and the ability to guide borrowers through the loan process with professionalism and care.
ESSENTIAL DUTIES & RESPONSIBILITIES - Adept at managing relationships with assigned retailers by originating loans and providing high quality service
- Provide unparalleled service to borrowers ensuring that their needs are met in a timely and accurate manner
- Exceptional at guiding borrowers through the loan process, from application to closing
- Present and explain different loan options to borrowers and retailers
- Adept at communicating denial reasons to the retailer, to effectively maintain the relationship
- Expert in communicating loan approval to retailer and customer, selling benefits of our program to win loan
- Work with internal staff to provide alternatives to turn denials into approvals
- Reviews conditions submitted on approved loans, clears conditions when appropriate and submits to Credit Analyst for review and approval
- Ensure loans adhere to investor guidelines
- Ability to adjust work and thought process to accommodate multiple investor guidelines
- Employ a strong sense of urgency and ownership
- Demonstrate a professional work ethic in all facets of completing work duties
- Recognized expert and leader among loan originators, underwriters and lending associates
- Consistently meets and exceeds objectives
- Consistently meets and exceeds individual, team and department objectives
- Perform other duties and special projects as assigned
POSITION REQUIREMENTS, CAPABILITIES & SKILLS- Excellent written, verbal and interpersonal communication skills
- Strong organizational and time management skills, with the ability to multi-task
- Ability to identify and resolve problems in a timely manner
- Effective decision-making, customer service and problem-solving skills
- Ability to work independently
- Strong attention to detail and accuracy
- Ability to work effectively in a team environment
- Recognized leadership capabilities and executive presentation skills
MINIMUM QUALIFICATIONS - BA/BS degree required in Marketing, Business, Accounting, Finance or Management
- Working knowledge of Microsoft Office and financial calculator
- 3 years of Manufactured Housing Loan Officer experience OR
- 5+ years of Loan Officer experience
WE OFFER- Competitive Salary plus bonus
- Medical/Dental/Vision Insurance
- Paid Holidays
- 401K Match
- Generous PTO
- FSA/HSA Plans
- Life /Disability/Accidental Insurance and much more!
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Local candidates only - relocation not available.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
