Workplace typeOn-Site
primary responsibilities- Lead the selection, deployment, and lifecycle management of enterprise hardware and software solutions aligned to business strategy
- Provide advanced technical support and direction to internal teams, including remote and traveling employees, ensuring high service availability and user satisfaction
- Own the monitoring, performance optimization, and scalability of IT infrastructure to support business growth and evolving operational demands
- Design and implement preventative maintenance frameworks and system health strategies to minimize downtime and risk
- Develop, standardize, and govern IT policies, procedures, and documentation, ensuring consistency and audit readiness
- Define and enforce cybersecurity best practices, including employee awareness programs and continuous improvement of security posture
- Design, execute, and evaluate security awareness initiatives, including phishing simulations and training programs
- Oversee installation, configuration, and maintenance of production networks, servers, and cloud/hybrid environments, including remote datacenters
- Evaluate emerging technologies, vendors, and solutions to enhance performance, security, and cost-efficiency of infrastructure
- Manage vendor relationships, contracts, and service delivery to ensure quality, accountability, and value optimization
- Lead system upgrades, migrations, and transformation initiatives across physical and virtual infrastructure with minimal business disruption
- Establish and maintain IT asset management practices, including inventory control, lifecycle tracking, and license compliance
- Oversee procurement, configuration, and deployment of end-user devices, ensuring standardization and security compliance
- Direct onboarding and offboarding processes, including identity/access management, asset allocation, and security protocols
- Drive continuous improvement in IT service delivery processes
- Ensure compliance with regulatory, legal, and organizational standards, including data protection and privacy requirements
- Lead risk assessments, business continuity, and disaster recovery planning and testing
- Act as a trusted advisor to leadership on technology risks, opportunities, and innovation
- Ensure compliance with environmental policies, procedures, and objectives, and actively participate in the identification and reduction of environmental impacts related to the role
- Adhere to health and safety protocols, report hazards, and contribute to maintaining a safe and healthy work environment for all employees
- Other ad hoc duties as assigned
profile- 5-8+ years' experience in IT infrastructure, systems administration, or operations
- Strong background in managing enterprise environments (on-prem and cloud/hybrid)
- Proven experience leading IT projects, upgrades, and infrastructure improvements
- Solid understanding of cybersecurity principles and best practices
- Experience with vendor management and supporting distributed teams
- Post-secondary education in IT or equivalent experience; relevant certifications an asset
required skills- Experience with Windows Server, Linux, Ubuntu, AWS, Azure, Office 365, HPC, MySQL, GSuite, Active Directory, Veeam software and Microsoft Intune
- Knowledge of network tools and standard methodologies (VPNs (Virtual Private Network), Switching, Load Balancing, Remote Management)
- Proficiency and strong knowledge base in computer and server hardware, networking infrastructure, server software
- Experience with production Clusters and their problems
- Experience with managing network device portals
- Experience with Virtual infrastructure (servers, VDIs, switches, VMs)
- Flair with manipulating and presenting data in Google Docs, Excel or otherwise
- Knowledge of network hardware, software, and peripherals equipment.
- Knowledge of network security systems, procedures, techniques, and applications.
- Industry certifications and memberships (CCNA/CCNP) will be considered an asset
- Attention to details
- Strong organizational skills
- Extended hours and shift work may be required from time to time
- Ability to work under little or no supervision
$75,000 - $110,000 a year
