Millstone Medical Outsourcing is seeking an experienced and results-driven Sr. Inventory Manager to lead inventory operations at our Olive Branch facility. This role oversees inventory accuracy, controls, and replenishment while driving operational efficiency, cost reduction, team development, and continuous improvement in compliance with FDA regulations, ISO 13485, and MMO's Quality Management System (QMS).
Key ResponsibilitiesStrategic Inventory Management, Control & Warehouse Optimization- Develop and lead inventory strategies to maintain 99% or greater accuracy while supporting business objectives and operational needs.
- Establish inventory controls, procedures, and accountability measures to ensure accurate tracking, documentation, and product traceability.
- Oversee inventory transactions, lot/serial numbers, UDI, expiration dates, and controls for quarantined, recalled, and nonconforming products.
- Ensure accurate reconciliation of WMS, ERP, and physical inventory records while investigating and resolving discrepancies.
- Oversee receiving, put-away, storage, inventory flow, and warehouse space utilization, ensuring inventory is processed within 24 hours of receipt.
- Manage raw materials and consumables, ensuring availability through effective forecasting, replenishment, and inventory control systems.
- Implement efficient storage, slotting, Kanban, and FEFO practices to improve material availability and reduce waste.
- Partner with Purchasing, Planning, Receiving, and Operations to improve inventory flow, supplier performance, and cost management.
- Monitor inventory KPIs, identify improvement opportunities, reduce carrying costs, and drive operational efficiency.
Customer-Owned Inventory Management- Maintain accurate accountability and visibility of customer-owned inventory, ensuring clear separation from company-owned materials.
- Oversee the disposition of customer-owned inventory, including scrap, returns, and other approved dispositions, within the established 30-day timeframe.
- Ensure all customer inventory dispositions are properly authorized, documented, and completed in accordance with customer agreements and internal procedures.
- Partner with Customer Service, Quality, and Operations to resolve customer inventory discrepancies and disposition issues.
- Identify inventory that is obsolete, excess, damaged, or inactive and coordinate appropriate action with the applicable customer and internal departments.
Inventory Audits, Cycle Counts & Physical Inventories- Develop, implement, and maintain a structured cycle-count program based on inventory value, movement, risk, and operational requirements.
- Ensure 100% completion of scheduled cycle counts and physical inventory activities.
- Oversee quarterly and annual physical inventory processes, ensuring accurate reconciliation of system balances and financial records.
- Investigate inventory variances and implement corrective actions to prevent recurring discrepancies.
- Establish inventory audit procedures and ensure records are maintained in an organized, audit-ready condition.
- Support internal, customer, and regulatory audits related to inventory management and traceability.
- Analyze inventory trends and audit findings to identify opportunities for improved controls and operational performance.
Continuous Improvement & Operational Excellence- Lead continuous improvement initiatives focused on inventory accuracy, productivity, cost reduction, process standardization, and operational efficiency.
- Evaluate existing inventory processes and identify opportunities to improve performance through people, processes, and technology.
- Utilize root-cause analysis and corrective action methodologies to eliminate recurring inventory issues.
- Identify opportunities to improve WMS/ERP functionality, reporting capabilities, automation, and inventory visibility.
- Develop and maintain departmental KPI dashboards and performance reports.
- Present inventory performance, trends, risks, and improvement initiatives to senior leadership.
- Establish measurable improvement goals and monitor progress against established objectives.
Quality, Regulatory Compliance & Safety- Ensure inventory management activities comply with applicable FDA regulations, ISO 13485 requirements, customer-specific quality requirements, and MMO's Quality Management System.
- Maintain compliance with applicable inventory control, product identification, traceability, storage, and handling requirements.
- Support Quality Assurance with CAPA, Nonconformance Reports (NCRs), change controls, and other quality-related investigations.
- Ensure inventory records, procedures, and supporting documentation remain accurate and audit-ready.
- Partner with Quality to address inventory-related compliance concerns and implement appropriate corrective and preventive actions.
- Enforce company safety policies, warehouse procedures, and proper material-handling practices.
- Promote a safe working environment and hold employees accountable for compliance with established safety standards.
Qualifications & Experience- Bachelor's degree in Supply Chain Management, Business, Logistics, or related field preferred; equivalent experience considered.
- 7-10 years of progressive inventory management, warehouse, or supply chain experience.
- Experience in high-volume distribution, medical device, pharmaceutical, or regulated warehouse environments preferred.
- Strong knowledge of inventory control, cycle counting, physical inventories, reconciliation, and material replenishment.
- Working knowledge of FDA 21 CFR Part 820, ISO 13485, and inventory traceability requirements preferred.
- Experience with WMS, ERP systems, and advanced Microsoft Excel reporting; Oracle experience preferred but not required.
- Proven leadership skills with the ability to manage performance, establish accountability, and develop employees.
- Strong analytical, organizational, communication, and problem-solving skills with the ability to manage competing priorities while maintaining accuracy and compliance.
To learn more about Millstone Medical, please visit us online at www.millstonemedical.com.
