Job DescriptionThe Information Technology Directorate is looking for a high-performing individual to join our team as a Senior Infrastructure Analyst.
ResponsibilitiesKey Responsibilities- Management of unclassified, classified, and remote site environments.
- Review and recommend automation products for MSTS
- Ownership of technical problems and sees them through to resolution, using an advanced knowledge level of established standards, practices, and procedures.
- Provide IT support for Server Operating Systems, including the maintenance of systems: including but not limited to physical rack mount servers, storage, and virtual server environments.
- Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements.
- Assume responsibility for complete lifecycle of infrastructure systems including design, builds, post installation support, and deployments.
- Document adjustments made to hardware and software as well as providing documentation for new systems as needed.
- Provide support to Data Center environments including site recoverability of the primary data center.
- Participate in change control and manage SNOW tickets as assigned.
- Monitor systems performance, capacity, and recommend modifications or enhancements.
- Prepare course material and provide formal and informal training on related systems equipment and software as requested.
- Prepare procedures, documentation, and activity reports.
- May respond to Help Desk requests to support and troubleshoot workstation and server related problems.
- Provide architectural design diagrams and documentation and assess how to implement technologies into the existing infrastructure.
- Participation in after-hours support pool. Requirements include evening, weekend, and on-call rotation availability.
- Perform other duties as assigned by Management.
Qualifications- Bachelor's degree in a computer related field or equivalent with at least 5 years of related experience.
- Knowledge of technical principles, theories, standards, practices, and procedures.
- Knowledge equivalent to an MCSE, VCP with 5 years' experience working on server hardware, software, networking, virtualization, SAN and related technologies. Certificates are a plus.
- Minimum of 4 years demonstrated experience in VMware vSphere.
- Must be a team player with good customer service skills and the ability to work flexible hours if required.
- Strong end-to-end troubleshooting skills for system, network, or application.
- Excellent oral and written communication skills.
- The primary work location will be at the Losee Road facility in North Las Vegas, Nevada.
- Schedule for this position will be Monday through Friday (subject to change).
- Personnel may be requested by leadership to work more than 40 hours per week due to projects, activities, and emergencies; critical operational demands may occasionally require off-shift work.
- Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing.
- Must possess a valid driver's license.
Annual salary range for this position is:
$97,219.20 - $145,828.80.Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.
