Yale University

Senior Incident Handler

Yale University$112K — $168K *
US-AnywhereRemote in Connecticut, US
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree and seven years of experience or equivalent education and experience.
  • Well-developed analytical, critical thinking, and problem-solving skills.
  • Strong interpersonal, communication, and organizational abilities.
  • Proven leadership and staff management skills.
  • Expert knowledge of security concepts and practices.

Responsibilities

  • Develop solutions to detect and prevent network intrusions.
  • Lead moderately complex risk assessments.
  • Manage development and implementation of action plans.
  • Oversee periodic assessment of security systems.
  • Contribute to program control processes for risk mitigation.
  • Create and deliver information security training materials.
  • Provide guidance and potential supervision to junior analysts.
  • Research the latest information security trends and threats.

Benefits

  • Flexible work model with remote options.
  • Opportunities for professional development and mentorship.
  • Engagement in impactful incident response work.
  • Participation in threat intelligence and assessment exercises.
  • Collaborative environment with a focus on continuous improvement.
Full Job Description

Position Focus
Serve as Senior Incident Handler: Acts as a senior escalation point for complex or high-impact incidents, supporting the SOC Associate Director in managing incident flow, prioritizing response efforts, and ensuring consistent, effective incident handling across the SOC. - Perform Advanced Incident Analysis: Performs and reviews complex investigations, correlating host, network, cloud, identity, and application data to determine root cause, attack path, and impact of security events. Ensures high-quality documentation and investigative rigor. - Drive Incident Response Process Maturity: Leads the evolution of incident response playbooks, workflows, and automation to improve consistency, efficiency, and effectiveness across a wide range of threat scenarios. - Enhance Detection and Response Enablement: Partners with Security Engineering team to identify response gaps, inform detection improvements, and advance automation that improves incident handling and operational effectiveness. - Provide Technical Leadership and Mentorship: Provides senior-level technical guidance and mentorship across SOC operations, strengthening investigative skills, decision-making, and overall incident response capability. - Lead Post-Incident Reviews and Knowledge Sharing: Facilitates lessons-learned activities, drives remediation tracking, and ensures insights from incidents are incorporated into detection improvements, response processes, and analyst development. - Support Threat Intelligence and Readiness Activities: Translates emerging threats into actionable incident response improvements and participates in tabletop exercises and SOC readiness assessments

Required Skills and Abilities

1.Well-developed analytical, critical thinking and problem-solving skills.

2.Well-developed interpersonal, written, communication, presentation, and organizational skills.

3.Proven ability to lead and manage staff.

4.Proven ability to manage multiple/complex projects, meeting deadlines and budget.

5.Expert knowledge of commonly used concepts, practices, and procedure

Principal Responsibilities

1. Actively develop solutions to detect and prevent network intrusions. 2. Serve as lead for moderately complex risk assessments. 3. Manage the development and implementation of actions plans. 4. Oversee the periodic assessment of systems. 5. Participate in the development of program control processes to ensure risk mitigation. 6. Develop and deliver information security training material. 7. Provide guidance to and may supervise level 1-3 analysts. 8. Research the latest information security trends and emerging threats. Required Education and Experience Bachelor's Degree and seven years of experience or equivalent education and experience. Skills and Abilities Well-developed analytical, critical thinking and problem-solving skills. Well-developed interpersonal, written, communication, presentation, and organizational skills. Proven ability to lead and manage staff. Proven ability to manage multiple/complex projects, meeting deadlines and budget. Expert knowledge of commonly used concepts, practices, and procedures.

Job Posting Date

07/31/2026

Job Category

Professional

Bargaining Unit

NON

Compensation Grade

GS-4

Compensation Grade Profile

GS-4i

Salary Range

$112,500.00 - $168,750.00

Time Type

Full time

Duration Type

Staff

Work Model

Remote

Note

Yale University is a tobacco-free campus.

About Yale University

Yale University is a private Ivy League research university in New Haven, Connecticut. Founded in 1701, it is the third-oldest institution of higher education in the United States. Yale has a diverse student body and offers undergraduate and graduate degree programs in a range of academic fields. The university is known for its strong liberal arts program, as well as its professional schools of law, business, and medicine. Yale has produced numerous notable alumni, including five U.S. Presidents and 20 Nobel laureates.
Learn more about Yale University
Size
13,433 employees
Industry
Founded
1701

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