5+ years of experience in HVAC systems and commercial equipment.
Strong knowledge of HVAC systems and electrical components.
Ability to read and interpret technical documents and schematics.
Advanced troubleshooting skills for mechanical and electrical issues.
Valid driver's license with a clean driving record and pass drug/background checks.
Responsibilities
Perform advanced diagnostics and repairs on commercial HVAC systems.
Lead service calls and respond to emergency maintenance requests.
Conduct preventative maintenance and system inspections for efficiency.
Interpret electrical schematics and technical documents for installations.
Ensure compliance with quality and safety standards in all work performed.
Act as a trusted advisor to customers, providing recommendations.
Train and mentor junior technicians in the field.
Benefits
Comprehensive medical, dental, and vision insurance.
Short- and long-term disability for income protection.
Flexible spending account options for medical and dependent care expenses.
Paid time off that grows over time.
401(k) plan with matching company contributions.
Employee stock ownership program (ESOP) promoting wealth growth.
Full Job Description
Senior HVAC Service Technician
Location: Raleigh, NC Experience: Senior Level (5+ Years); Commercial Equipment Employment Type: Full-Time Compensation: Non-exempt; Pay: $35.00 - $45.00 per hour based on experience. This position qualifies for a $3,000 sign-on bonus!
What You'll Do (Key Responsibilities)
As a Senior HVAC Service Technician, you will be responsible for providing expert-level service, maintenance, and troubleshooting of commercial HVAC systems. Your daily responsibilities will include:
Performing advanced diagnostics, troubleshooting, and repairs on commercial and industrial HVAC systems.
Leading service calls and responding to emergency maintenance requests, including on-call rotations and overtime work as needed.
Conducting preventative maintenance, system inspections, and performance testing to optimize efficiency.
Interpreting and working from electrical schematics, blueprints, and technical documents to ensure correct installation and repairs.
Ensuring compliance with MCI's high standards for quality and safety, following industry best practices and regulatory codes.
Acting as a trusted advisor for customers, providing expert recommendations and building long-term relationships.
Training and mentoring junior technicians, fostering a collaborative and supportive work environment.
Collaborating with internal teams (engineering, sales, and project management) to identify solutions and support business development.
Completing all required documentation, including work orders, warranty claims, and service reports, with accuracy and attention to detail.
What You Need to Succeed (Qualifications & Skills):
Strong knowledge of HVAC systems, controls, and electrical components.
Ability to read and interpret electrical schematics, drawings, and technical documents.
Advanced troubleshooting skills - the ability to identify and solve complex mechanical and electrical issues.
Valid driver's license with a clean driving record and ability to pass a drug & background check.Safety-first mindset - understanding and following all industry regulations and best practices.
Excellent communication skills - ability to work effectively with clients, project managers, and internal teams.
The Perks - MCI's Career Benefits
Because we ask for your best, we give you the best in return. Our benefits cover your present and your future. Health & Wellness
Comprehensive Medical, Dental & Vision Insurance - Comprehensive plans to keep you and your family healthy.
Short- & Long-Term Disability- Income protection for the unexpected.
Flexible Spending Account (FSA) Options- Save on medical and dependent care expenses.
Work-Life Balance
Paid Time Off (PTO) - Balance, not burnout. Your PTO grows with you over time!
Life Insurance - For you & your partner.
Financial Future
401(k) plan with a matching company contribution.
Employee Stock Ownership Program (ESOP).
You don't just work at MCI-you own a piece of it.
ESOP participants have 2.2x more retirement savings than non-ESOP companies.