ECS

Senior Human Resources Generalist

ECS • $90K — $115K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources or related field, or equivalent experience.
  • Minimum five years progressive HR experience at Generalist level or higher.
  • Strong knowledge of federal and state employment laws (such as FMLA, FLSA, ADA, Title VII).
  • Experience with employee relations and performance management.
  • Familiarity with HRIS platforms, preferably ADP.
  • Excellent documentation, analytical, and communication skills.

Responsibilities

  • Serve as primary contact for escalated HR inquiries.
  • Interpret and apply company policies aligned with employment laws.
  • Provide guidance on HR system-related matters.
  • Process paperwork per established procedures.
  • Document and track cases for timely resolution.
  • Conduct intake and assess employee relations concerns.
  • Guide performance management and corrective actions.
  • Review involuntary separations for compliance and risk mitigation.
  • Ensure consistent application of policies and manage compliance risks.
  • Support audits and documentation reviews.

Benefits

  • Collaborative work environment with cross-functional teams.
  • Opportunities for continuous improvement in HR processes.
  • Support for personal development and coaching in HR matters.
Full Job Description
The Senior Human Resources Generalist supports complex employee and manager inquiries requiring policy interpretation, compliance review, and independent issue resolution. This role applies sound HR judgment, ensures consistent policy application, mitigates risk, and partners with HR leadership, Payroll, Benefits, and Legal as needed.

Key Responsibilities

Employee & Manager Support
  • Serve as a primary point of contact for escalated and complex HR inquiries.
  • Interpret and apply company policies consistently and in alignment with federal, state, and local employment laws.
  • Provide guidance on HR system matters.
  • Processes paperwork for functional area(s) according to established procedures
  • Document and track cases to ensure timely resolution and accurate recordkeeping.


Employee Relations & Performance Support
  • Conduct intake and initial assessment of employee relations concerns.
  • Provide guidance on performance management and corrective actions.
  • Improves manager and employee performance by identifying and clarifying problems; evaluating potential solutions; coaching and counseling managers and employees.
  • Review involuntary separations for compliance, documentation sufficiency, and risk mitigation.
  • Escalate high-risk matters to HR Business Partner and Legal as appropriate.


Compliance & Risk Management
  • Ensure consistent application of policies and regulatory requirements.
  • Identify compliance risks and recommend corrective actions.
  • Support audits, investigations, and documentation reviews.
  • Partner with cross-functional teams to maintain compliance with employment laws and company standards.


Separation & Workforce Administration
  • Review separation documentation for accuracy and policy alignment.
  • Ensure compliance with final pay requirements and benefits notifications.
  • Coordinate with Payroll and IT to support timely processing and system access termination.


Collaboration & Continuous Improvement
  • Partner with HR Business Partners and leadership to identify trends and recurring workforce issues.
  • Contribute to reporting and workforce metrics analysis.
  • Support process improvements and development of HR resources, templates, and guidance materials.

Salary Range: $90,000-$115,000

General Description of Benefits

  • Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience).
  • Minimum of five years of progressive HR experience at the HR Generalist level or above.
  • Strong knowledge of federal and state employment laws (FMLA, FLSA, ADA, Title VII, etc.).
  • Experience supporting employee relations and performance matters.
  • Experience with HRIS platforms (ADP preferred).
  • Strong documentation, analytical, and communication skills.

About ECS

ECS is a leading provider of digital solutions and services to the federal government. The company was founded in 2001 by Roy Kapani and has since grown to become a trusted partner to a wide range of government agencies. ECS offers a broad range of services, including cloud computing, cybersecurity, and artificial intelligence. The company has been recognized for its innovative solutions and has won numerous awards, including the AWS Public Sector Partner of the Year award.
Learn more about ECS
Size
2,000 employees
Industry

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