Bachelor's degree in HR, business, or related field
3-5 years of progressive HR experience, particularly in employee relations and performance management
Strong judgment for identifying and escalating complex issues
Excellent organizational and project coordination skills
Ability to manage multiple priorities and deadlines
Proficiency with HR systems and records management
Responsibilities
Coordinate performance review processes and provide guidance for employees and managers
Manage promotion communications and logistics
Support employee relations matters with policy-aligned guidance
Administer employee lifecycle requests and maintain HRIS updates
Coordinate employee departures and conduct exit interviews
Maintain compensation benchmarking data and documentation
Assist managers with job descriptions and provide guidance on leveling
Benefits
Collaborative work environment focused on employee experience
Opportunities for professional development and growth
Supportive team culture with a service-oriented approach
Engagement in diverse HR projects
Access to comprehensive HR systems and resources
Full Job Description
Title: Senior HR Associate Office: San Francisco
Position
The Senior HR Associate plays a key role on Bridgespan's People & Culture (P&C) team, providing administrative and operational support across a broad range of HR processes. This position will help ensure the timely and accurate execution of critical people processes, including performance reviews, employee lifecycle administration, accommodations, promotions, and compensation benchmarking. Reporting to the HR Associate Director, this role partners closely with HR colleagues to coordinate logistics, maintain accurate employee data, manage documentation, and support a positive employee experience.
Responsibilities
Coordinate performance review processes, including meetings, communications, materials, and guidance for employees and managers.
Coordinate promotion communications, documentation, timelines, and logistics.
Support routine employee relations matters; provide policy-aligned guidance, maintain documentation, track follow-up, and escalate complex, sensitive, or high-risk issues as appropriate.
Administer employee lifecycle requests, such as externships, part-time arrangements, and transfers, including related HRIS updates and documentation.
Coordinate employee departures, including communications, data updates, and exit interviews.
Maintain compensation benchmarking data and related documentation.
Assist managers with job descriptions by providing templates and guidance on leveling and language.
Coordinate employee accommodation requests in accordance with the ADA, ensuring timely and well-documented processes; partner with the Associate Director on complex or sensitive cases.
Audit and track professional development expenses against the budget.
Contribute to other HR projects and provide administrative support as needed.
Qualifications
Bachelor's degree in HR, business or related field
3-5 years of progressive HR experience, including employee relations, performance management, and employee lifecycle administration.
Ability to provide clear, policy-aligned guidance to managers and staff.
Strong judgment, including the ability to identify and escalate complex or high-risk matters.
Excellent organizational, documentation, and project coordination skills, with consistent accuracy and follow-through.
Ability to manage multiple priorities, deadlines, and employee matters.
Ability to handle confidential and sensitive information with professionalism and discretion.
Strong written and verbal communication skills.
Ability to work independently, collaborate across teams, and build effective working relationships.
Service-oriented approach and commitment to supporting employees and organizational processes.
Proficiency with HR systems, data entry, and records management.
