Location: Downtown Los Angeles, CA (Arts District)
Status: Full-Time, In-Person, In-Office
FLSA Classification: Exempt
Salary Range: $130,000 - $150,000 annually (commensurate with experience)
Position SummaryUrth Caffé is seeking an experienced, hands-on
Senior Human Resources Director to provide strategic leadership and direct support across all Human Resources, Compliance, Employee Relations, and Workplace Safety functions. Reporting to executive leadership, this role serves as a trusted advisor and business partner while actively supporting the HR team and operational leaders across café operations, culinary production, distribution/drivers, and corporate departments.
Bilingual proficiency in Spanish is highly preferred to effectively communicate with and support our diverse, multi-lingual workforce.
Because Urth Caffé operates dynamic, multi-state hospitality and production environments, this position requires active availability to work on weekends and maintain on-call readiness to respond to emergency and time-sensitive operational needs.
The
Senior Human Resources Director is responsible for developing and executing people strategies that support organizational growth, employee engagement, legal compliance, risk management, workplace safety, talent acquisition, leadership development, and operational excellence. This role oversees HR programs across multiple locations in California and Nevada and partners closely with leadership to create a positive, compliant, and high-performing workplace.
Key Responsibilities- Provide strategic HR leadership and guidance to executives, managers, and department leaders.
- Lead and support all core HR functions including talent acquisition, employee relations, performance management, compensation, benefits, training, and compliance.
- Oversee multi-location HR operations, ensuring consistent application of company policies, procedures, and best practices.
- Monitor, interpret, and implement emerging federal, state, and local employment laws, with strict adherence to complex CA/LA City and NV regulations.
- Lead workplace investigations, employee relations matters, corrective actions, and conflict resolution initiatives.
- Develop, implement, and monitor workplace safety, injury prevention, workers' compensation, return-to-work, and risk management programs.
- Oversee worker's compensation strategy and Cal/OSHA compliance across multiple production facilities and retail storefronts to minimize claims and EMR rates.
- Partner with Operations, Payroll, Finance, Training, and other departments to support workforce planning and business objectives.
- Develop and maintain HR policies, employee handbooks, safety programs, training initiatives, and compliance procedures.
- Utilize HR metrics, reporting, and workforce analytics to drive informed business decisions and continuous improvement.
- Lead, mentor, and develop the HR team while fostering a collaborative, service-oriented culture.
Required Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or related field.
- 10+ years of progressive Human Resources experience, including 5+ years in senior HR leadership.
- Strong knowledge of California employment law, HR best practices, compliance, and workplace investigations.
- Hospitality, restaurant, food & beverage, retail, manufacturing, distribution, or multi-unit operations experience.
- Experience supporting multi-location operations and diverse employee populations.
- Experience supporting organizations with 500+ employees.
- Proven ability to balance strategic leadership with hands-on execution.
- Excellent leadership, communication, relationship-building, and problem-solving skills.
- Experience with ADP Workforce Now and other Human Capital Management (HCM) platforms required, including payroll, benefits administration, workforce management, reporting, and employee lifecycle management.
- Experience leading workplace safety, workers' compensation, OSHA/Cal-OSHA compliance, and risk management programs.
Preferred- PHR/SPHR or SHRM-CP/SCP certification preferred
- Bilingual Spanish is preferred.
What Success Looks Like- Trusted advisor and strategic partner to executive leadership.
- Effective leader of HR, compliance, and workplace safety initiatives.
- Strong collaborator who builds positive relationships across all levels of the organization.
- Champion of employee engagement, legal compliance, and risk reduction.
- Developer of high-performing teams and scalable HR programs that support business growth.
Benefits- Medical, Dental, and Vision Insurance
- Paid Time Off and Company Holidays
- 401(k) Plan
- Employee Dining Discounts
- Career Growth and Leadership Development Opportunities
Disclaimer This job description is intended to provide a general overview of the position and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Responsibilities may change or be assigned as business needs evolve. This position requires active availability to work on weekends and maintain on-call readiness to respond to emergency and time-sensitive operational needs.
