5-7 years of experience in Hair Care technology or R&D
Strong understanding of hair structure and function
Experience with Hair Care technical methods and endpoints
Knowledge of claims support and substantiation processes
Familiarity with Hair Care POC systems of record
Proficient in technical and scientific documentation
Ability to organize and manage complex technical records
Responsibilities
Organize and maintain technical documentation for Hair Care technologies
Apply hair structure knowledge to categorize technical information
Support documentation throughout the claims substantiation process
Ensure documentation is accurate, complete, and accessible
Develop effective electronic and physical document archiving systems
Control access to sensitive technical documents
Collaborate with cross-functional teams to ensure documentation consistency
Benefits
Full-time contract position
Opportunity for professional growth in a specialized field
Engagement with cross-functional teams
Potential for travel up to 20%
Work in a dynamic R&D environment
Full Job Description
Location: Cincinnati, OH Employment Type: Full-Time Contract Schedule: 40 hours per week Travel: Up to 20%
Position Overview
We are seeking a Senior Hair Care Technical Documentation Specialist to support the organization, maintenance, and integrity of technical documentation within a Hair Care R&D environment. This position requires extensive knowledge of Hair Care technology, hair structure and function, technical testing methods and endpoints, and the claims support process.
The ideal candidate will combine deep technical Hair Care knowledge with strong documentation, organization, and technical writing capabilities. This individual must be highly self-directed and accountable, with the ability to independently evaluate, organize, maintain, and retrieve complex technical information.
Key Responsibilities
Hair Care Technical Documentation
Organize and maintain technical documentation related to Hair Care technologies, methods, endpoints, and claims support
Apply knowledge of hair structure and function when reviewing and categorizing technical information
Maintain documentation associated with Hair Care technical methods and testing endpoints
Support documentation throughout the claims substantiation and support process
Maintain accurate information within the Hair Care POC system of record
Ensure technical documentation is complete, accurate, logically organized, and readily accessible
Proofread and review technical documents for accuracy, consistency, and clarity
Document Management & Archiving
Develop and maintain effective electronic and physical document archiving systems
Label, sort, categorize, and retrieve technical documents
Establish and support long-term document storage strategies
Maintain documentation integrity throughout the document lifecycle
Control access to technical documents and sensitive information
Identify and appropriately remove or archive obsolete documentation
Utilize electronic document management and storage applications
Perform document transcription and conversion activities as needed
Quality & Compliance
Ensure documentation practices align with applicable regulatory and organizational requirements
Support internal and external audits by locating and providing required technical documentation
Maintain accurate records and documentation traceability
Work with cross-functional colleagues to ensure consistent documentation practices
Identify documentation gaps and support corrective actions when necessary
Technical Collaboration
Collaborate with R&D, technical, claims, and other cross-functional teams
Translate complex technical information into clear and logically structured documentation
Independently manage assigned documentation activities and priorities
Support teams in retrieving and interpreting historical technical information
Maintain consistency across Hair Care technical records and supporting documentation
Required Qualifications
Extensive professional experience within Hair Care technology and/or Hair Care R&D
Strong working knowledge of Hair Care technology
Strong understanding of hair structure and function
Experience with Hair Care technical methods and endpoints
Direct knowledge of the claims support and substantiation process
Experience working with a Hair Care POC system of record
Strong technical and scientific documentation experience
Experience organizing, maintaining, and retrieving complex technical records
Strong written communication skills with the ability to produce clear, logical technical documentation
Ability to work independently with a high degree of accountability
Strong attention to detail and documentation integrity
Preferred Qualifications
Extensive experience supporting Hair Care research and development
Experience managing technical documentation throughout the product or technology lifecycle
Experience supporting regulatory, quality, or technical audits
Electronic document management and archival system experience
Experience developing long-term technical documentation and storage strategies
Experience working across R&D, claims, product development, and technical teams
Candidate Must-Haves
Deep Hair Care technology knowledge
Strong understanding of hair structure and function
Hair Care technical methods and endpoints experience
Claims support process experience
Experience with the Hair Care POC system of record
Technical documentation and records management experience
Strong, clear, and logical writing skills
Ability to work independently and remain accountable for assigned deliverables
Strong attention to detail and documentation integrity
