Position Purpose:
The Senior Global Technical Consultant (GTC) role is designed to work alongside customers at their facilities to identify improvement opportunities related to cleaning, disinfection, plant hygiene, driving value through improved product quality, employee and operational efficiency while ensuring regulatory compliance. This service is a key differentiator for Ecolab’s existing and potential customers.
The candidate will be expected to provide support/input for customers in the Personal Care, Cosmetics, and Dietary Supplement sectors related to cleaning and disinfection, application of Ecolab products and industry best practices. They will provide clean-in-place and clean-out-of-place optimization through technical visits and site surveys. They will provide cleaning validation guidance and training to customers to ensure compliant cleaning processes once implemented. The role will also provide guidance to internal and external customers on “best practice” processes and products which can support these activities. The role is responsible for technically supporting the implementation of improvements and providing a link between customers and the internal sales teams.
This role will be US-based but responsibilities may include liaising with customers and the sales team and traveling to international customer sites as needed.
This is a remote role. Candidates can reside anywhere in the US near a major airport. Preference is Midwest or Southeast US regions.
Main Responsibilities:
- Provide technical expertise to resolve complex customer problems related to cleaning and hygiene across a broad base of Personal Care manufacturing applications.
- Conduct customer technical visits and site surveys, reviewing customer contamination control practices and the cleaning/disinfection products in place to ensure they are both compliant and efficient. Provide documented recommendations and support recommended improvements.
- Assist the customer in their change control process, which may include project management support, SOP guidance, and validation consultation.
- Conduct internal trainings and customer-facing seminars on cGMPs, cleaning & disinfection best practices, cleaning technologies, and cleaning validation principles
- Assist in communicating best practices and key learnings to the greater field sales organization
- Provide leadership on unique customer projects which are beyond the expected technical ability of Account Managers or Regional Managers
- Ensure brand standards and awareness, accuracy and completion of final reports in a timely manner
Minimum Qualifications:
- Bachelors degree in Life Sciences, preferably with operations or engineering focus
- 10 years of practical experience in relevant industry
- Experience in understanding/troubleshooting of cleaning and CIP operations
- Experience in executing or supporting cleaning validation programs
- Ability to travel 50%+ of time based on customer needs
- Excellent oral and written communication skills, interpersonal and problem-solving skills
- Valid drivers license
- Ability to obtain Visas for International travel
- No immigration sponsorship available for this opportunity
Preferred Qualifications:
- Master’s degree in Life Sciences field, preferably in Operations or Engineering
- Experience or familiarity with the Life Sciences industry (Pharmaceutical and/or Personal Care)
- Demonstrated proficiency with internal or external auditing
- Demonstrated project leadership and understanding of change control processes
- Ability to take initiative, work independently and prioritize multiple projects with strong follow-through
- Flexibility to work on and control different projects at the same time while still meeting deadlines
- Previous experience in GMP production sites
- Understanding regulatory compliance frameworks (e.g. MHRA, FDA, HPRA)
Annual or Hourly Compensation Range
The total Compensation range for this position is $128,600-$193,000 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
