With minimum direction, performs business diagnostics and develops business strategy for key accounts. Exercises in depth knowledge of the organization's services, products and technology. Identifies areas of growth within assigned territory for network providers connecting them with enterprise solutions. Act as liaison between cross line of business sales teams to support growth goals.
Through strategic consultation with customers, formulate and implement customized business solutions for practices. Connects business plan objectives with programs, initiatives, and offerings
Cultivate and develop strong business relationships with customers and cross-line of business partners
Introduce new technology into the account base in support of the business strategy and retail focus for customers. Identifies areas of opportunity for both the account and lines of business. Monitor customer performance to ensure appropriate growth results
Develops and implements actionable sales plans focused on increasing revenue while also ensuring account sustainability and long-term viability
Promote and sell products and services to ensure attainment of sales goals within the assigned territory
Present data insights and benchmarking, including Premier performance analytics, to provide customers with information and tools aimed at improving overall practice results
Maintain current working knowledge of new and existing products/services to ensure accurate product information and options are provided to the customer
Educate and assist customers with business decisions and practice management strategies
Maintains and demonstrates a firm understanding of all business practices within the account
Actively seeks and maintains competitive industry knowledge
Presents clear and consistent marketing messages to the account. Shares up-to-date marketing knowledge to build practice revenue. Manages various priorities in order to achieve results
Operate as an objective liaison between the company and customers to ensure service levels and expectations are met with appropriate and effective solutions
Job Specifications
Typically has the following skills or abilities:
Bachelor's Degree in Business or related field, or equivalent experience
Eight years of direct outside sales, account management, business development, or client relationship experience, preferably in the optical industry
Advanced written and verbal communication, influencing, and problem-solving skills
Demonstrated professionalism and leadership in dealing with situations involving controversy and conflict
Demonstrated ability to balance customer needs with corporate objectives
Demonstrated ability to build relationships with key decision-makers and industry leaders
Proven ability to navigate complex situations through the organizational landscape and with multiple stakeholders
Ability to drive results through informal authority, serve as a consultant to key business partners, and represent users and customers in every thought and interaction
Strong attention to detail, organizational and customer service skills; excellent presentation skills
Demonstrated track record in meeting goals with major account responsibility
Relies on extensive experience and judgment to plan and accomplish goals
Strong business aptitude and problem-solving skills
Strategic skills to support envisioning work, planning, and forecasting
Ability to travel at least 80% of the time
Clean DMV record
Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties.
Must reside in Indiana or Michigan
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Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $88,959.30 - $117,621.81
