Senior Flights Inventory Operations Specialist

At Perk, our Inventory Operations team ensures the travel and spend content powering our platform is accurate, reliable, and high-quality. We9re hiring a Senior Inventory Operations Specialist to raise the bar on how we operate, building the systems, standards, and frameworks that sustain quality and scalability across the domain. Flights are the highest-stakes inventory type we manage: schedule changes, fare rules, and GDS/NDC supplier feeds all have to reconcile in real time, with zero tolerance for stale or wrong data reaching a booking. This is a senior IC role, not a management track. You9ll balance short- and long-term priorities, use data as a strategic asset, and influence product and tooling decisions. You won9t just deliver your own work; you9ll shape how the team operates, coach others, and drive cross-functional initiatives with lasting impact on inventory performance and reliability. The challenge: you9ll be setting standards for teams you don9t manage, so your influence has to come from being right, not from authority. Based in our Barcelona office three days a week, you9ll report to our Director of Operations, alongside 8 other Inventory Ops specialists. What You9ll Do b7 Set the Standard: Define operational standards that reduce BAU workload and increase reliability across teams and markets. Lead retrospectives and drive scalable process refinements. b7 Think and Act Strategically: Balance domain and company goals, making trade-offs with business impact in mind. Set ambitious OKRs and recognise when diminishing returns mean it9s time to redirect focus. b7 Turn Data into Direction: Formulate analytical questions that reveal root causes and trends. Synthesise complex insights into clear recommendations, and guide teammates in interpreting data accurately. b7 Shape the Inventory Domain: Anticipate how airline schedule changes, fare filings, or supplier feed updates affect performance. Influence product and tooling decisions, define technical standards, and build governance frameworks that scale across markets. b7 Own the Reporting Cadence: Drive automation, monitoring, and workflow improvements that span multiple teams. Own the cadence that ties inventory reliability (uptime, content accuracy rate) directly to revenue impact for senior stakeholders. b7 Own the AI Loop: Build and evaluate AI-assisted workflows for supplier-content triage and anomaly detection, define what "good" looks like, set guardrails for auto-actioned changes, and make the build-vs-buy call on tooling. What You9ll Need b7 Operational Depth: You9ve owned a flights or airline-inventory workflow end to end, schedules, fares, or GDS/NDC content, not just executed steps someone else designed, and can point to where you expanded its scope. b7 Domain Mastery: Expert technical knowledge of airline inventory, schedules, fares, availability, GDS and NDC content flows, plus the APIs and booking infrastructure that surface it. You can anticipate how an airline schedule change or fare filing ripples through the ecosystem. b7 Strategic Thinking: You connect operational work to business outcomes and make trade-offs confidently. You see the big picture without losing sight of execution quality. b7 Coaching Ability: Experience mentoring others, even without formal management responsibility. You raise the bar for those around you. b7 Process Design Expertise: Proven ability to design frameworks and governance models that scale, Compensation: Compensation for this role is a combination of salary and stock options. The anticipated base salary range is $106,00 - $134,500 per year. Actual compensation may vary based on specific qualifications, experience, and other job-related factors. AI at Perk AI is embedded in how we work across every function. The tools you9ll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. #LI-Hybrid