We are seeking a highly skilled Senior Fire Alarm & Low-Voltage Networking Technician to support commercial properties. The ideal candidate has extensive experience installing, maintaining, troubleshooting, and supporting fire alarm systems, low-voltage infrastructure, and building network connectivity. This role requires strong technical expertise, advanced diagnostic skills, and the ability to ensure critical life-safety and communication systems operate reliably and in compliance with applicable codes and standards.

• Install, maintain, inspect, troubleshoot, and repair fire alarm systems, including networked fire alarm panels, notification devices, initiating devices, communication pathways, and related equipment.
• Diagnose and resolve complex fire alarm networking, connectivity, and system communication issues.
• Install, maintain, and troubleshoot low-voltage systems, including structured cabling, access control, surveillance systems, communication systems, and network infrastructure.
• Configure and support network-connected life safety and building technology systems.
• Coordinate with vendors, contractors, property teams, and internal stakeholders to resolve technical issues and support system upgrades.
• Perform system testing, inspections, and preventive maintenance in accordance with applicable codes, standards, and manufacturer requirements.
• Document service activities, findings, repairs, system configurations, test results, and recommendations accurately and consistently.
• Ensure all work is performed safely and in compliance with fire alarm, electrical, life-safety, and building code requirements.
• Support emergency service calls and critical system outages as needed.

• Extensive experience installing, servicing, and troubleshooting commercial fire alarm systems.
• Strong knowledge of fire alarm networking, panel communications, IP-based connectivity, and system integration.
• Experience with low-voltage systems including structured cabling, access control, CCTV, intercom, and related building technologies.
• Working knowledge of TCP/IP networking, switches, routers, and network troubleshooting.
• Strong electrical and low-voltage troubleshooting skills.
• Knowledge of applicable NFPA, life-safety, electrical, and building code requirements.
• NICET Fire Alarm Certification and/or manufacturer certifications highly preferred.
• Relevant certifications in fire alarm systems, networking, low-voltage systems, or access control technologies are highly valued.
• Strong communication, documentation, prioritization, and customer service skills.
• Ability to work independently while effectively collaborating with cross-functional teams.

Internal Note

Compensation Grade: F3

Job Description Summary

Job Description

Key Responsibilities:

• Produces all processes and procedures for Mission Critical facilities including preventive and predictive maintenance. 
• Supplies all engineering services through internal and external resources for Nationwide Realty Investors (NRI) facilities, including architectural, electrical, mechanical, fire protection and data centers. 
• Ensures proper project documentation is completed according to governmental entities, e.g., National Fire Protection Association (NFPA), International Electrical Testing Association (NETA), Institute of Electrical and Electronics Engineers (IEEE), American Institute of Architects (AIA), etc. 
• Coordinates all phases of installation of data processing equipment. Determines location, installation requirements and schedules. Figures out source of connectivity and power and provides detailed schematics. 
• Creates and maintains raised floor plan. Determines locations for electrical and mechanical equipment, coordinates master plan with Nationwide Technology staff. Incorporates hot and cold isles, data and power paths and locations of data processing equipment 
• Leads major projects such as capital improvement, tenant improvement, financial and data processing. 
• Performs tasks associated with facility maintenance and repair. Required to respond to emergencies 24x7 and perform hands-on tasks to remedy. 

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Director; serves as team/project lead for special project and processes. 

Typical Skills and Experiences: 

Education: Undergraduate studies in an engineering subject area or technical/vocational studies with equivalent work experience.

Licenses/Certification/Designation: Certifications in Level I Vibration Analyst and Thermographer, State Hydronics License, State Electrical License, State Fire Alarm License, State HVAC License and CFC refrigerant is strongly preferred.

Experience: Typically, eight or more years of proven experience in electrical and mechanical maintenance including electrical power distribution systems and HVAC systems in a raised floor environment.

Knowledge, Abilities and Skills: Must possess the following: 1) specialist in full process of installation, maintenance, repair and operation of electrical power distribution systems, HVAC and life safety systems and other electrical/mechanical devices; 2) experienced knowledge in electrical and mechanical test equipment; 3) ability to install, maintain, repair and complete complex electrical distribution systems, HVAC systems, and electrical/mechanical devices; 4) ability to interpret advanced environmental system blueprints and electrical schematics; and (5) ability to supervise others in safe work procedures on electrical and mechanical systems. Possess command skills necessary for verbal and written communication at all levels.

Other criteria, including leadership skills, competencies and experiences may take precedence. 

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Eligible (Non Exempt)

Working Conditions: Building maintenance environment. May be required to work overtime, non-standard and/or rotating shifts. Must be able to respond to emergencies 7X24 and perform hands on tasks to remedy. A valid driver's license and safe driving record is required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Safety Sensitive: This job has been identified as a Safety Sensitive position and in accordance with our substance free work place program may be subject to random alcohol and other drug testing.

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Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision,life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer,click here.