Senior Field Service Technician

RMS Energy

$80K — $95K *
Dover, DE 19901In-Person
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10+ years in the power industry, focusing on protection and control systems and field commissioning.
  • Strong expertise in MV/HV equipment and electrical troubleshooting.
  • Proficient in tools like Power DB, Excel, Word, Outlook, and Teams.
  • Knowledgeable of OSHA and NETA standards for electrical safety.
  • Experience supervising and mentoring field technicians.
  • Ability to create and execute complex test plans for infrastructure upgrades.

Responsibilities

  • Lead testing, commissioning, and maintenance on low to high voltage equipment (480V-600kV).
  • Perform diagnostic tests using specialized equipment such as Doble and DC Hi-Pot.
  • Verify protective relay functionality for various systems.
  • Develop and implement commissioning procedures for new systems.
  • Supervise field crews and ensure compliance with safety standards.
  • Complete all required documentation of test results and site activities.
  • Provide customer support and project updates during field operations.

Benefits

  • Full medical, dental, and vision coverage paid for employees.
  • 401(k) with company match and investment guidance.
  • Paid travel time and per diem for job-related travel.
  • Support for education and professional certifications.
  • Generous PTO including vacations, holidays, and sick leave.
  • Access to Employee Assistance Programs for various support needs.
Full Job Description
We're looking for Senior Field Service Technicians with strong electrical expertise and leadership experience to support critical energy infrastructure projects across the U.S. In this senior-level field role, you'll lead testing, commissioning, and troubleshooting efforts across a wide range of electrical systems and components, ensuring safe, efficient, and accurate execution in the field. You'll be working hands-on with low, medium, and high voltage equipment (480V-600kV) at power plants, substations, and industrial facilities, while mentoring junior technicians and leading project crews.

What You'll Do:
  • Lead advanced testing, commissioning, and maintenance on LV-HV equipment (480V-600kV)
  • Perform diagnostics using Doble, TTR, Power Factor, Tan Delta, VLF, DC Hi-Pot, and resistance test equipment
  • Test and verify electromechanical, solid-state, and microprocessor-based protective relays
  • Develop test plans and execute commissioning procedures for new or upgraded systems
  • Supervise field crews, assign tasks, and ensure safety, quality, and compliance
  • Complete reports, test results, and job documentation using Power DB and other platforms
  • Interface directly with customers to provide updates, gather requirements, and ensure satisfaction
  • Enforce safety practices, LOTO protocols, and PPE usage on job sites
  • Maintain tools, test equipment, and company vehicles in safe working conditions
  • Mentor and train junior field technicians
  • Troubleshoot and resolve field issues independently and on-site
  • Support emergency response and planned shutdown/start-up projects
  • Follow strict safety and PPE usage protocols due to noise, electrical hazards, and elevated work areas

The Experience We're Looking For:
  • 7-10+ years of hands-on experience in the power industry, including P&C systems and field commissioning
  • Strong knowledge of substation equipment, MV/HV breakers, and electrical system troubleshooting
  • Proficient with Power DB, Microsoft Excel, Word, Outlook, and Teams
  • Familiar with OSHA, NETA standards, and electrical safety procedures
  • Prior experience leading crews and mentoring field technicians
  • Ability to develop and execute test plans for complex upgrades and installations
  • Comfortable managing shifting priorities and working with minimal supervision

Additional Requirements:
  • Willingness to travel 75% across the continental U.S.
  • High school diploma or GED required
  • Valid driver's license
  • Must pass a pre-employment background check and drug/alcohol screening
  • Legally authorized to work in the United States
  • Available for extended and irregular hours as needed
  • Able to work outdoors in all weather, at heights (100+ ft), in confined spaces, and near high-voltage equipment and heavy machinery
  • Physically capable of lifting 50+ lbs. and sustaining extended physical activity
  • Requires good vision, hearing, and English proficiency for safe, effective communication in noisy environments

Bonus Points for:
  • Completion of a trade school program, technical college, associate degree, or skilled trade certification
  • Prior experience working in power plants, utilities, or heavy industrial environments
  • Familiarity with relay settings development or advanced system protection analysis
  • NETA Level III certification preferred: journeyman or equivalent accepted
  • Additional safety certifications or OSHA 30
  • A TWIC card
  • Supervisory experience on complex commissioning projects

Competitive Compensation - Overtime potential and merit-based raises
Full Benefits - Medical, dental, and vision coverage fully paid for employees, starting the month after hire
Steady Employment & Career Growth - Be part of a fast-growing company with promotion potential
401(k) with Company Match - Traditional & Roth options + free investment guidance
Top-Tier Equipment - Provided to support you in the field
Compensated Travel Time plus Per Diem - Earn while seeing new places
Education Support - Paid training, certifications, and industry memberships
Generous PTO - Paid vacation, holidays, and sick leave
Employee Assistance Program - Legal, financial, and mental wellness support

Want to be part of something meaningful?

Apply today and join a team where People, Purpose, and Power come together - your future starts here.

#LI-Remote

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