Senior Field Service Technician

RMS Energy

$80K — $95K *
Energy & Utilities
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years experience in power systems testing, troubleshooting, or commissioning (480V-500kV)
  • Expertise in protection & control systems and high-voltage commissioning
  • Proficient in Microsoft Office and PowerDB for documentation
  • Strong leadership and decision-making skills under pressure
  • In-depth knowledge of NETA standards and safety regulations

Responsibilities

  • Lead testing and maintenance on LV to HV systems from 480V to 600kV
  • Run advanced diagnostics with various testing equipment
  • Perform and validate relay testing across different technologies
  • Oversee execution of test plans and commissioning for new and existing systems
  • Supervise and mentor field crews while ensuring standards and safety compliance
  • Maintain accurate reports and documentation for tests and services
  • Serve as lead field contact, providing updates and coordinating project needs

Benefits

  • Travel opportunities across the U.S. with comprehensive experience
  • Mentoring and leadership development roles
  • Flexibility in scheduling, accommodating overtime and emergency shifts
  • Engagement in hands-on, impactful work in critical systems
  • Exposure to a variety of power systems, enhancing skill development
Full Job Description
We're looking for a Senior or Lead Field Service Technician with extensive field experience to support electrical system projects across the U.S. In this hands-on role, you'll lead field crews, execute testing and commissioning plans, and troubleshoot complex issues in power plants, substations, and industrial facilities. You'll take ownership of day-to-day site operations and play a key role in mentoring technicians while ensuring quality and safety in the field.

What You'll Do:
  • Lead testing and maintenance on LV to HV systems (480V-600kV), including breakers (air, SF6, vacuum), relays, cables, motor controls, and transformers
  • Run advanced diagnostics using Power Factor, Tan Delta, VLF, DC Hi-Pot, Doble, TTR, winding resistance, insulation resistance, and contact resistance tests
  • Perform and validate electromechanical, solid-state, and microprocessor relay testing
  • Oversee test plan execution and commissioning procedures for new systems, retrofits, and upgrades
  • Supervise onsite field crews, delegate tasks, mentor technicians, and uphold technical and safety standards
  • Enforce compliance with project specifications, Lockout/Tagout, PPE, and job hazard analysis requirements
  • Maintain accurate test reports, service records, and commissioning documentation
  • Serve as the lead field contact for clients, communicating status updates and coordinating project requirements
  • Direct emergency response, shutdowns, and start-ups with minimal supervision
  • Follow and enforce strict safety and PPE usage protocols

The Experience We're Looking For:
  • 8+ years of experience in power plant, utility, or industrial power systems, including power systems testing, troubleshooting, or commissioning (480V-500kV)
  • Expert-level experience with protection & control systems, relay testing, and high-voltage commissioning
  • Skilled in Microsoft Office (Word, Excel, Outlook, Teams) and PowerDB for documentation
  • Ability to lead teams, delegate tasks, and make sound decisions under pressure
  • Thorough knowledge of NETA standards and safety regulations

Additional Requirements:
  • Willingness to travel at least 75%, including overnight stays and flexible scheduling
  • High school diploma or GED required
  • Valid driver's license
  • Must successfully complete a background check and pre-employment/random drug tests
  • Available to work flexible schedules, including overtime and occasional weekends, holidays, or nights
  • Able to work outdoors in all weather conditions, at heights, in confined spaces, and around high-voltage equipment and heavy machinery; physically capable of lifting 50+ lbs and performing extended physical activity
  • Must have adequate vision, hearing, and English communication skills

Bonus Points for:
  • NETA Level III or IV strongly preferred; journeyman
  • Completion of a trade school program, technical college, associate degree, or skilled trade
  • Experience leading commissioning crews and mentoring junior technicians


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