Senior Field Service Technician

Position Overview

The Senior Field Service Technician is responsible for performing testing, maintenance and repair of low and medium voltage circuit breakers, transformers, switchgear, motor control and other electrical apparatus in the shop and in the field. The incumbent is also responsible for mentoring junior level technicians and leading projects and small teams.

Responsibilities

• Provide technical capabilities for testing relays, circuit breakers, transformers, motor control equipment, and related switchgear in the field
• Perform and lead a crew in the field for testing/maintenance/repair of breakers, transformers, switchgear, motor control and associated equipment
• Ensure proper preparation and documentation for site projects
• Help evaluate department talent base, identify training needs and recommend effective action plans for meeting performance expectations
• Identify and secures equipment and resource needs for shop/field to ensure successful execution of work
• Review technicians SAF’s and time reports and job folder documentation to ensure accuracy for jobs as assigned
• Provide daily site summaries for site work in coordination with assigned project manager
• Provide weekly production status reports to project management, operations management and operations support
• Maintain an understanding of the technical side of company core business needs
• Receive tech reports and update to administration for follow up
• Attend and contribute to project kickoff meetings
• Support budget adherence on projects
• Provide instruction and mentorship in training for junior level technicians
• Support the sales effort by assisting with labor estimates and job walks when necessary

Minimum Qualifications

• Technical School, EET, BSEE/BSME or 5-10 years of related experience.
• Minimum of 6 years of field experience in installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment.
• This role requires frequent travel to, and the ability to perform work in the United States. Candidates must be able to meet international travel and work requirements associated with the role.
• Valid Driver’s license and good driving record.
• Ability to reference and complete assignments as described in applicable specifications.
• Ability to perform regular field work both indoors and outdoors.
• Strong interpersonal skills, communication skills, business acumen, management ability.
• Ability to lead teams effectively.
• Experience in reading and properly interpreting electrical drawings (e.g., single line drawings, AC and DC schematics, panel wiring diagrams, and panel layout drawings.
• Writing procedures and/or test plans in support of maintenance and construction activities.
• Experience in performing routine testing, maintenance, troubleshooting and repair of apparatus, including but not limited to switchgear, breakers, transformers, CTs, PTs, cables, ATS, trip units and relays and other control equipment.
• Must demonstrate a minimum of 3 years of experience in any of the following related areas:
  • Transformers repairs; this includes replacing transformer bushing, gaskets, transformer aux relays, oil filtering, etc.
  • Switchgear modification and retrofitting; this includes relay retrofit, breaker retrofit, trip unit replacement and retrofit, bussing and switchgear modifications, etc.
  • Transformer routine and advance testing including but not limited to SFRA, Capacitance and tan delta, hot collar, exciting current, oil and winding indicator calibration and testing, bucholz relay testing, pressure relief device testing, tap changer testing, etc.
  • GIS and breaker (Air, Vacuum, Oil and SF6) maintenance, repair and testing, including but not limited to hi-pot testing, contact resistance testing, Vacuum integrity testing, SF6 tests, breaker dynamic resistance and timing test, coil pickup and drop out test, partial discharge testing, closing and tripping coil replacement, charging motor replacement, breaker mechanism repairs, etc.
  • Medium and High voltage cable repairs and testing including but not limited to VLF and tan delta testing, sheath resistance testing, partial discharge testing, MV cables splicing and termination.
• Test equipment and toll/wiring usage; interpretation of wiring and elementary diagrams; basic test skills to perform duties listed above.
• Quickly learn and apply test procedure for various types of substation equipment; communicate effectively with diverse groups, tailoring communication for audience and situation.
• Perform regular field work both indoors and outdoors.
• Strong interpersonal skills, communication skills, business acumen, management ability.
• Proficient in Microsoft Office (Word, Excel and Outlook).

 

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Physical Requirements

• Candidates must be able to perform physical activity such as pushing, pulling, lifting, and bending in all types of weather extremes.
• Candidates must be able to lift at least 30 lbs. without assistance.
• Perform regular field work both indoors and outdoors.
• Reference and complete assignments as described in applicable specifications.

Benefits & CompensationQualus offers a competitive benefits package for eligible employees, which may include Medical, Dental, Vision, Life Insurance, Short- and Long-Term Disability coverage, Retirement Savings Plans (including employer matching where applicable), Flexible Spending and/or Health Spending Accounts, Employee Assistance Programs (EAP), Parental Leave, Paid Time Off, and Company Holidays. Benefits offerings may vary based on position, work location, and eligibility requirements. The compensation range for this position is provided in accordance with applicable laws and market practices. The final base salary offered may vary based on factors including, but not limited to, education, qualifications, certifications, experience, skills, seniority, geographic location, internal equity, performance, and business needs. Compensation ranges are subject to change at the Company's discretion and as permitted by applicable law.