The Senior Field Service Technician will support the Oshkosh S-Series front discharge mixer product. This role will also be responsible for performing diagnostics and repairs at customer sites throughout the US for all products produced within their realm of expertise to ensure our products are repaired in a proper and timely manner to reduce any future issues. They may be responsible for traveling to customers sites within their assigned territory (truck end users) to perform in service operations and maintenance training to ensure customers know how to operate our equipment in a proper and safe manner.

TRAVEL REQUIREMENTS:

• This position will be based in the field and require daily/weekly travel within assigned territories

• Technicians will be provided a company vehicle and a company fuel card to pay for vehicle expenses

• Must be able to be insured by Oshkosh Corporation

YOUR IMPACT

These duties are not meant to be all-inclusive and other duties may be assigned.

• Monitor customer product readiness within the assigned territory to support diagnostics and repairs that the customer is unable to perform or resolve.

• Provide product orientation classes at customer locations for various products.

• Onsite at customer locations, diagnose and repair all issues related to equipment.

• Assist dealer service technicians with diagnosing and repairing, either on-site, on the phone, or via email.

• Follow up on repairs made to customer equipment, to ensure customer is satisfied.

• Troubleshoot customer concerns and develop best resolution.

• Lead and mentor other Field Service Technicians as required.

MINIMUM QUALIFICATIONS:

• High School Diploma or GED and five (5) or more years of relevant experience in machine assembly, light fabrication; or previous relevant contracting experience with Oshkosh Corporation; or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role.

• Valid driver’s license must be maintained at all times.

• Ability to possess a DOT card.

• Strong mechanical and technical skills, with demonstrated customer relationship and communication strengths.

• Ability to travel up to 80%, including overnight travel up to 20%.

STANDOUT QUALIFICATIONS:

• Associates Degree in Diesel Equipment Technology or related field.

• Commercial Driver’s License (CDL).

• Experience in hydraulic and electrical troubleshooting

WORKING CONDITIONS:

The followingrepresentsgeneral working conditions for this role. Specific conditions may vary depending on business needs and individual circumstances.

• This position is based in a manufacturing or production/fieldenvironment and may involve exposure to loud noise, dust, moving machinery, or temperature fluctuations.

• The role may require standing for extended periods, repetitive motions, lifting items up to 50 pounds, bending, kneeling, climbing, or using tools and equipment.

• Proper personal protective equipment (PPE)must be worn whenrequired.

• Visual and auditory acuity are needed for safe equipment operation and effective communication in a busy workspace.

• Reasonable accommodations will be considered for qualified individuals with disabilities to ensure access to all essential job functions.

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Pay Range:

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.