Cyara

Senior Enterprise Account Executive

Cyara$240K — $300K *
US-AnywhereRemote in United States
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of proven SaaS sales experience.
  • Preferred candidates should have a background in UCaaS, CCaaS, or related fields.
  • Strong consultative and solution-based selling skills in complex sales cycles.
  • Experience selling at the C-level within organizations.
  • Excellent communication, presentation, and negotiation skills.
  • Proficiency in CRM tools like Hubspot or Salesforce.

Responsibilities

  • Achieve and exceed assigned sales quotas.
  • Develop and execute comprehensive account plans to maximize sales opportunities.
  • Sell to specific buyer personas and understand their challenges in your region.
  • Act as a trusted advisor to clients, addressing their unique business problems.
  • Maintain and update tools for cross-functional discussions and deal reviews.
  • Identify and mitigate obstacles to achieving sales goals proactively.
  • Quickly learn and demonstrate Cyara’s product suite, aligning solutions with client needs.

Benefits

  • Join a dynamic and entrepreneurial sales environment.
  • Opportunity to have an immediate impact on the organization.
  • Collaborate with a global team to drive success.
  • Access to company campaigns and high-quality lead generation.
Full Job Description
You9re a fit for our Sr. Enterprise Account Executive role if you9ve blown away sales goals at a previous role, and are looking for an entrepreneurial sales environment. Ideally, you are a creative problem solver, looking to quickly digest Cyara9s product suite, and help build a world class organization. Experience in the B2C CCaaS space is a BIG bonus. You must be comfortable navigating complex and consultative sales processes (Fortune [redacted] companies), handling deal sizes averaging $150K-$1M. This is an opportunity to have an immediate impact: Come build with us!

Let9s talk about the role and responsibilities:

  • Let9s get this one out the way immediately - hit your quota!
  • Develop a comprehensive plan for achieving assigned quotas within a fiscal period, incorporating Territory Planning, Strategic Account Planning, and Close/Win Planning.
  • Possess experience selling into your applicable region having understanding of the ICP and buyer personas within that region.
  • Act as a trusted advisor to clients, offering insights, recommendations, and solutions that address their specific business challenges and objectives. Create demand!
  • Regularly update and maintain planning tools to facilitate cross-functional discussions, deal reviews, and engagement with Executives.
  • Recognize expectations and proactively address any obstacles that may hinder meeting those expectations, communicating with your manager as needed.
  • Quickly become knowledgeable on the Company9s product with an ability to demonstrate it in alignment with a prospect9s pain points.
  • Assess opportunities in the pipeline to derive accurate forecasts for a given time period, ensuring forecasts are within a 10% +/- margin at week 8 forecast.
  • Address competitor advantages raised by buyers and successfully sell against competitors.
  • Execute company campaigns, meet outbound call and email targets with high-quality leads that can be converted into opportunities.
  • Possess a deep understanding of the value provided by Cyara solutions and services, emphasizing its competitive advantages.
  • Recognize negotiation opportunities and effectively use trading and bargaining techniques with customers to achieve mutually beneficial outcomes.
  • Appropriately leverage discounts and promotions as economic levers during negotiations.
  • Demonstrate the ability to overcome obstacles and secure contract agreements and purchase orders.


Let9s talk about your skills/expertise:

  • 8+ years of proven SaaS sales experience.
  • Strongly preferred: Candidates with experience in UCaaS, CCaaS, or adjacent industries such as telecommunications, customer experience platforms, or contact center technologies.
  • Professional demeanor with a positive attitude, focusing on problem-solving and 48How can I49 rather than dwelling on challenges.
  • Demonstrated experience in consultative selling, solution-based selling, and complex sales cycles.
  • Experience selling at the 48C49 level.
  • Collaboration with colleagues globally, proactively contributing to the success of both your immediate team and the larger organization.
  • Efficiently manage your time and calendar to ensure the completion of essential tasks and responsibilities.
  • Solid technical acumen in order to add value to customer discussions and translate product strengths into business benefits.
  • Strategic thinker with a results-oriented mindset and a passion for driving customer success and satisfaction.
  • Self-motivated and proactive with a sense of urgency and a commitment to excellence.
  • Excellent communication, presentation, and negotiation skills, with the ability to influence and persuade at all levels of an organization.
  • Proficient in CRM tools, ie. Hubspot, Salesforce or other.


$240,000 - $300,000 a year

This range indicates OTE. Individual pay is determined by skills, qualifications, experience, and location.

Agencies: Thanks, but we9ve got this one! Please, no phone calls or emails to any employees of Cyaraoutside of the Talent Acquisition team. Cyara9spolicy is to only accept resumes from Agencies via theCyaraAgency Portal. Agencies must have a valid fee agreement in place, and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Cyara

Cyara is a provider of automated testing and monitoring software for contact centers. The company's software helps businesses ensure that their contact center systems are working properly and delivering a high-quality customer experience. Cyara's software is used by businesses in various industries, including finance, healthcare, and telecommunications. The company was founded in 2006 and is headquartered in Sydney, Australia.
Learn more about Cyara
Size
200 employees
Industry
Founded
2006

Similar Jobs

More Jobs at Cyara

More Telecommunications & Hardware Jobs

Find similar Senior Enterprise Account Executive jobs: