The OpportunityHinge Health is looking for a Senior Engineering Manager to lead a software engineering team inside Hardware R&D, focused on the software systems behind a connected medical device experience. This role sits at the intersection of consumer software, connected devices, clinical workflows, and regulated product delivery. You will own a single, high-complexity engineering team that spans mobile, backend, BLE, and hardware-adjacent software, and will be responsible for building a platform that is reliable, compliant, and adaptable enough to support rapid product iteration in a demanding domain.
You will partner closely with Product, Clinical, Regulatory, Hardware Engineering, Data, Member Support, and Quality/Compliance teams to define strategy, ship high-quality products, and ensure the device experience is safe, scalable, and delightful for our members end to end.
What You'll AccomplishIn your first 3 months:
- Build a deep understanding of our device ecosystem, including FDA-regulated device software, BLE connectivity, mobile and backend platforms, and the clinical and operational workflows that support them.
- Establish clear team priorities, execution rhythms, and ways of working, including backlog quality, sprint planning, delivery goals, and retrospectives.
- Develop strong partnerships with Product, Clinical, Regulatory, Hardware Engineering, Data, Member Support, and Quality/Compliance counterparts to ensure alignment on goals, constraints, and quality expectations.
In your first 6 months:
- Orchestrate large cross-functional programs that span device, mobile, backend, and operations, proactively uncovering corner cases and non-functional risks (reliability, security, performance, scalability).
- Drive technical strategy across mobile, backend, device-control, and BLE surfaces so the platform can support both rapid product iteration and long-term maintainability.
- Establish strong quality and compliance practices for regulated software, including structured review points with regulatory and quality partners, release gating, tech debt paydown plans, and operational feedback loops.
- Lead a team that owns production health in an on-call, continuous delivery environment, improving incident response, observability, and reliability over time.
In your first year:
- Translate member pain points, support signals, and product goals into engineering investments that materially improve reliability, reduce support burden, and strengthen the member experience for our device products.
- Lead the software roadmap in close partnership with cross-functional stakeholders, balancing member experience, technical quality, operational reliability, and regulatory constraints across the platform.
- Hire, coach, and develop engineers and emerging technical leaders, building a high-performance, high-accountability culture within a complex and high-ambiguity remit.
- Contribute beyond your immediate team through interview design, leveling clarity, process improvements, and broader engineering stewardship across Hardware R&D and the wider engineering organization.
Who You Are- You are an experienced engineering leader who thrives at the intersection of consumer software, connected devices, and regulated product delivery, and you are comfortable operating in high-ambiguity, high-accountability environments.
- You are a strong systems thinker who can reason across mobile apps, backend services, BLE/device-control flows, and operational workflows, making clear time-versus-cost tradeoffs for stakeholders.
- You are a builder of teams: you hire, coach, and develop engineers and emerging leaders, and you create a culture of ownership, psychological safety, and high standards for quality and compliance.
- You are a trusted cross-functional partner who collaborates deeply with Product, Clinical, Regulatory, Hardware, Data, and Operations to deliver outcomes, not just ship features.
- You are comfortable owning production health and operational excellence in an on-call, continuous delivery environment, and you use data, telemetry, and support signals to continuously improve the system.
Basic Qualifications- Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
- 5+ years of experience leading and managing engineering teams, including managing 5+ direct reports through hiring, coaching, and performance management.
- Experience delivering production software for connected devices, BLE-enabled systems, device-control flows, or in close partnership with firmware and hardware teams.
Preferred Qualifications- Experience with healthcare, HIPAA, GDPR, FDA-regulated products, or other software in regulated environments.
- Track record of delivering complex, cross-functional programs in environments with high quality, reliability, or compliance expectations.
- Familiarity with modern mobile, backend, and platform systems, for example technologies such as React Native, Python, TypeScript, GraphQL, Docker, AWS, Postgres, Redis, or comparable systems.
- Experience building test infrastructure, simulation layers, or developer productivity tooling for complex, distributed systems.
- Experience leading teams that own production health in an on-call, continuous delivery environment.
- Experience using AI-assisted prototyping or engineering workflows thoughtfully in product development.
Hinge Health Hybrid ModelThis is a hybrid role based in the San Francisco office. We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
