Ph.D. or Master's degree in Chemical Engineering, Materials Science, Physics, Electrical Engineering, or related field.
4-8+ years of relevant industry experience for Ph.D. holders, or 7-10+ years for Master's degree holders.
Hands-on experience in Epitaxy, thin film/deposition processes, or related semiconductor wafer processing technologies.
Background in semiconductor device manufacturing, process development, or capital equipment industry.
Proven problem-solving skills for complex technical issues, including customer escalations.
Responsibilities
Act as the primary technical interface for key customers to support epitaxy process development and production.
Lead new product introduction (NPI) and evaluation activities at customer sites.
Execute customer-specific design of experiments (DOE) and demonstration activities in partnership with relevant teams.
Diagnose and resolve complex process and equipment issues in both development and production environments.
Monitor equipment performance to meet customer specifications and requirements.
Align ASM solutions with customer technology roadmaps for future needs.
Collaborate with R&D, Product Marketing, and Service teams to enhance products and incorporate customer needs.
Benefits
Extensive training program for skill development in ASM technology and product platforms.
Opportunities to work directly with leading semiconductor manufacturers.
Engagement in high-impact technical problem-solving and innovation.
Chance to influence product development aligned with cutting-edge technology.
Supportive environment for continuous professional growth and relationship building with customers.
Full Job Description
Job's mission
As a Senior Engineer II, Key Account Technology (KAT) at ASM, you will serve as a key technical interface for strategic customers, driving new technology introduction and ensuring successful deployment of epitaxy (Epi) processes in high-volume manufacturing environments.
This role combines deep process expertise with strong customer engagement, supporting NPI, resolving complex technical escalations, and influencing product development through direct customer insight. You will work closely with both customer R&D/manufacturing teams and ASM global teams to enable long-term technology success.
Selected candidates will participate in approximately 6 months of training in the United States to build deep understanding of ASM technology and product platforms.
What you will be working on
Act as the primary technical interface for key customers, supporting Epitaxy process development and production while building strong relationships with customer R&D and manufacturing teams
Drive NPI and evaluation activities at customer sites, leading hands-on deployment and implementing BU-developed BKMs and process improvements
Execute and support customer-specific DOE and demo activities in collaboration with process teams
Diagnose and resolve complex process and equipment issues across development and production environments, while leading technical escalations including root cause analysis and corrective actions
Monitor equipment performance and ensure alignment with customer specifications
Understand customer technology roadmaps and align ASM solutions with future node requirements
Collaborate with global R&D, Product Marketing, and Service teams to drive continuous product improvement and translate customer requirements into product and technology development inputs
Support alignment between customer needs and ASM business strategy
What we are looking for
Ph.D. or Master's degree in Chemical Engineering, Materials Science, Physics, Electrical Engineering or related field
Experience requirements: Ph.D. with 4-8+ years of relevant industry experience, or Master's degree with 7-10+ years of relevant industry experience
Hands-on experience in Epitaxy (Epi), thin film / deposition processes (e.g., CVD, ALD, diffusion) or related semiconductor wafer processing technologies
Experience in semiconductor device manufacturing, process development, or capital equipment industry
Background in roles such as Process Engineer, Integration Engineer, Application Engineer, KAT, or Technical Customer Support is highly preferred
Solid understanding of semiconductor process integration and high-volume manufacturing environments
Proven ability to solve complex technical problems, including managing customer escalations and driving root cause analysis and corrective actions
Experience supporting NPI, process qualification, or technology transfer activities at customer sites
Strong analytical and data-driven problem-solving skills
Strong communication skills to engage effectively with customer R&D, manufacturing, and internal global teams
What sets you apart
Experience working directly with key semiconductor accounts (e.g., Samsung, SK hynix)
Hands-on experience with Epi / thin film / diffusion deposition systems
Experience leading NPI programs or customer technology evaluations
Ability to influence cross-functional teams and drive technical strategy
Strong customer-facing mindset with the ability to build long-term trust
About ASM International
ASM International is a materials science company that provides solutions for the production of advanced materials. The company was founded in 1913 and is headquartered in Phoenix, Arizona. ASM International offers a range of products and services, including materials testing, analysis, and consulting. The company serves a variety of industries, including aerospace, automotive, and electronics. ASM International has operations in Europe, Asia, and North America.
