Job Description:

Data Center Solutions (DCS) Business Unit
The Data Center Solutions Business Unit within Microchip designs enterprise class storage products to enable the world’s leading enterprises and data centers utilizing the latest RAID, Security, PCIe, NVMe, SAS, SATA, SDRAM, NAND, CXL technologies. As a member of the Applications Engineering team, a successful applicant will be involved in providing best-in-class technical support to our customers for one or more of the Data Center Solution products. Our Applications Engineering Team is responsible for providing best-in-class technical support for our customers to evaluate, develop and ramp to production with our solutions, by working closely with the Product Development, Product Validation, Marketing, and Sales teams. This involves, but not limited to, developing and delivering training, customer collaterals and debug tools, resolving the problems and challenges. We offer a challenging and dynamic working environment with opportunities to learn and make substantial contributions toward the success of our business.

Responsibilities

• Support, manage and resolve the technical issues related to DCS Hardware and Firmware/Software products
• Debug Firmware, Software and protocol level issues for enterprise storage devices
• Work with customer and cross functional teams through the life-cycle of the product from gathering requirements to post-production support
• Develop and maintain customer collaterals such as Firmware User Manual, Quick Start Guide, Release Notes, Errata, Application Notes etc.
• Develop and provide product training to customers and internal teams
• Demonstration of new products to customers and at industry events
• Feasibility study, investigations, proof of concept, prototype of next generation products
• Travel within North America and internationally, as needed to work at customer sites to provide on-site support or attend meetings

Requirements/Qualifications:

Qualifications

• Bachelors degree in in CE, CSE, EE with 5 - 7.5 years experience, (FW development of storage or communication products or AI/ML tools development)
• Strong Firmware / Embedded Systems development and debug skills
• Experience in design, develop and testing of firmware using C language
• Experience in developing debug tools using any of the scripting languages (Java, TCL/TK, PERL, Python etc.)
• Experience / Knowledge of SoC Architecture
• Excellent communication, interpersonal skills, problem-solving skills and the ability to work independently and as part of a team
• Customer facing experience

Travel Time:

0% - 25%

Physical Attributes:

Hearing, Seeing, Talking, Works Alone, Works Around Others

Physical Requirements:

Regular business hours. 70% sitting, 15% standing, 15% walking

Pay Range:

We offer a total compensation package that ranks among the best in the industry. It consists of competitive base pay, restricted stock units, and quarterly bonus payments. In addition to these components, our package includes health benefits that begin day one, retirement savings plans, and an industry leading ESPP program with a 2 year look back feature. Find more information about all our benefits at the link below:

The annual base salary range for this position, which could be performed in the US, is $70,304 - $205,000.*