Senior Field Process Engineer (Richardson, TX)At ASM, we are shaping the future of semiconductor technology by enabling breakthroughs that power AI, advanced computing, electric vehicles, and next-generation electronics. We are seeking a Senior Field Process Engineer to serve as the on-site epitaxy process expert at a key customer location in Richardson, Texas.
Located in the heart of the Dallas-Fort Worth technology corridor, Richardson offers a thriving semiconductor and engineering ecosystem, exceptional career growth opportunities, and access to world-class dining, entertainment, and outdoor recreation. With a strong concentration of technology companies and a lower cost of living than many major tech hubs, Richardson provides an ideal environment for both professional and personal growth.
About the RoleAs a Senior Field Process Engineer, you will lead process development, technology transfers, and new product introductions on ASM epitaxy systems at a strategic customer site. You will act as the primary technical liaison between the customer's engineering teams and ASM's global product and R&D organizations, ensuring successful process development, qualification, and manufacturing ramp activities.
This customer-facing role requires strong technical expertise, project leadership, and exceptional communication skills to drive customer success and long-term partnerships.
What you'll be working onProcess Development & Customer Support- Lead on-site process development, optimization, and troubleshooting activities on ASM epitaxy systems.
- Design, execute, and analyze experiments to support new process development, continuous improvement initiatives, tool matching, and issue resolution.
- Partner closely with customer engineering teams to understand current and future technology requirements.
- Drive process and hardware improvements that enhance performance, yield, and customer satisfaction.
- Lead new product evaluations, installations, and qualification activities.
- Manage technical projects from planning through successful execution and customer acceptance.
- Develop and maintain technical documentation, best practices, and process knowledge.
- Drive continuous improvement initiatives that enhance customer experience, operational efficiency, and engineering support capabilities.
Technology Transfer & Knowledge Management- Lead process transfers from ASM R&D organizations to customer qualification and manufacturing sites.
- Support technology transfers between manufacturing facilities, including greenfield fabs.
- Document process learnings, hardware improvements, and best known methods (BKMs).
- Transfer product and process knowledge to local service and engineering teams to ensure sustainable customer success.
Customer Engagement & Escalation Management- Serve as a trusted technical advisor and primary process interface for the customer.
- Proactively manage technical escalations and drive structured problem-solving efforts.
- Develop action plans and coordinate communication across customers, service teams, product units, and suppliers.
- Deliver timely, clear, and professional communication through presentations, reports, and customer meetings.
What we're looking for- M.S. or Ph.D. in Materials Science, Chemical Engineering, Electrical Engineering, Physics, Physical Chemistry, or a related technical discipline.
- 5+ years of semiconductor process engineering experience, or an equivalent combination of education and industry experience.
- Strong knowledge of epitaxial deposition processes, thin-film characterization, semiconductor devices, and vacuum systems.
- Experience designing and executing experiments using DOE methodologies and statistical analysis techniques.
- Demonstrated ability to troubleshoot complex process and equipment issues using structured problem-solving tools such as KT, FMEA, 7-Step, or Ishikawa methodologies.
- Excellent communication, customer-facing, and project management skills.
- Ability to work independently and effectively manage multiple priorities in a dynamic environment.
What sets you apart- Experience with semiconductor capital equipment and customer-facing engineering roles.
- Proven success developing and optimizing epitaxial deposition processes.
- Direct experience with ASM epitaxy equipment.
- Experience supporting technology transfers, process qualification, and manufacturing ramp activities.
Travel Requirements- Ability to travel up to 25% for training, technical collaboration, customer support, and engagement with ASM global teams.
- Flexibility to support critical customer escalations, qualifications, or project milestones, which may occasionally require extended hours or weekend support.
