Cox Communications

Senior Employee Relations Business Partner

Cox Communications • $81K — $122K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in HR, Business Management, or a related field (or equivalent experience)
  • 4 years' experience in a related field; alternate combinations of education and experience are considered
  • Proficient in Microsoft Office suite, particularly Excel, PowerPoint, and Word
  • Direct experience managing employee relations issues
  • Advanced knowledge of workplace investigations and employment laws
  • Exceptional coaching, facilitation, and conflict resolution skills
  • Strong verbal and written communication skills

Responsibilities

  • Serve as employee relations expert, providing guidance on concerns and conducting investigations
  • Document investigations following team processes and guidelines
  • Collaborate with Employee Relations team and other departments on resolving inquiries and concerns
  • Champion compliance by interpreting and educating on company policies
  • Manage and document assigned employee relations cases
  • Analyze and track trends to improve employee engagement
  • Promote a positive employee relations climate in partnership with HR Business Partners

Benefits

  • Flexible vacation policy allowing employees to take paid time off as needed
  • Seven paid holidays each year
  • Up to 160 hours of paid wellness leave for personal or family wellness
  • Additional paid time off for bereavement, military leave, and parental leave
  • Time off to vote, jury duty leave, and volunteer time
Full Job Description
Job Family Group

People Solutions

Job Profile

Employee Relations Sr Analyst

Management Level

Individual Contributor

Flexible Work Option

Can work remotely but need to live in the specified city, state, or region

Travel %

Yes, 25% of the time

Work Shift

Day

Compensation
Compensation includes a base salary in the range of $81,400.00 - $122,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Cox Automotive is currently looking for a Senior Employee Relations Business Partner to join our team. Candidates must reside within the Eastern or Central Time Zones of the United States.

The Role:

The Senior Employee Relations Business Partner is responsible for providing guidance, support, and recommendations on various levels of employee relations issues. The incumbent builds strong partnerships and works closely with all levels of management, HR Business Partners, Legal, and other internal teams with the goal of delivering consistent, equitable, and positive employee experience aligned with our company values. The Senior Employee Relations Business Partner manages multiple issues, at times for competing stakeholders, in a fast and ever-changing environment.

Responsibilities:

  • Serve as employee relations expert, providing guidance on employee concerns and conducting investigations, advising/guiding leaders, demonstrating effective listening, probing, and investigative skills; with the ability to clearly and objectively synthetize information in a timely manner.
  • Perform and document investigations and all other matters according to Employee Relations team process documents and guidelines.
  • Partner directly with the Employee Relations team, People Leaders, HR Business Partners, Legal, and other departments as needed on recommendations to resolve inquiries, concerns, and investigations in line with our company values.
  • Act as a champion for compliance, helping to interpret company policies and processes, ensure consistent application, alignment with company priorities, and educate employees and other stakeholders, as needed.
  • Own assigned employee relations cases in our case management system and/or Ethics Hotline, documenting investigation findings according to best practices.
  • Analyze and track employee relations trends to proactively identify and address areas of opportunity and improve employee engagement.
  • Partner with HR Business Partners to champion and promote a positive and open employee relations climate, where employees are comfortable seeking guidance and receiving a prompt resolution of issues.
  • Assist with information gathering for legal complaints and charges.


Qualifications:

  • Bachelor's degree in HR, Business Management or a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field.
  • Proficient in Microsoft Office, including Excel, PowerPoint, and Word.
  • Direct experience handling all aspects of employee relations issues, including intake, review, and resolution.
  • Advanced knowledge of workplace investigations, union avoidance, and state and federal employment laws.
  • Demonstrated ability to influence, communicate, and build credibility with employees and leaders at all levels of the organization.
  • Exceptional coaching, facilitation, and conflict resolution skills.
  • Strong influencing skills with the ability to advise HR Business Partners and all levels of management around recommendations to resolve employee concerns and issues.
  • Able to work independently and with a sense of urgency and prioritization.
  • Excellent verbal and written communication skills.
  • Demonstrated sound judgment, discretion, and professionalism when handling highly sensitive and confidential matters.
  • Ability to analyze, interpret, and communicate data and trends to inform recommendations and business decisions.
  • Ability to travel up to 25% of the time, as needed, for investigations.
  • Ability to work successfully 100% remotely other than periodically required travel.


Preferred Qualifications:

  • PHR/SPHR or SHRM-CP/SCP.
  • Experience with Service Now or other web-based case management systems.
  • Bilingual (English/Spanish).
  • Experience leveraging AI tools (e.g., Microsoft Copilot, Claude, or similar technologies) to improve efficiency, support investigations, analyze trends, and enhance employee relations processes.


Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Cox Communications

Cox Communications is a telecommunications company that provides cable television, internet, and phone services to residential and business customers. The company operates in 18 states and has over 6 million customers. Cox Communications is a subsidiary of Cox Enterprises, a privately held company that also owns newspapers, television stations, and radio stations. The company was founded in 1962 and is headquartered in Atlanta, GA.
Learn more about Cox Communications
Size
20,000 employees
Industry
Net Income
$2 billion
5 Year Trend
+10%
Revenue
$12 billion
NASDAQ

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