Summary of Role:The Senior Employee Experience Business Partner serves as a strategic HR partner to Broadview business leaders, helping deliver an exceptional employee experience that supports outstanding member service. This role provides hands-on HR consultation across the employee lifecycle, with a strong focus on frontline employee support, retention, and engagement.
Essential Job Functions/Responsibilities: - Partner with leaders in assigned areas.
- Align HR strategies with business priorities such as member satisfaction, growth, and operational efficiency.
- Provide coaching to managers on leadership effectiveness and team performance.
- Drive initiatives to improve engagement, particularly in high-volume, member-facing roles.
- Support onboarding, career development, and retention strategies.
- Act as a trusted advisor to employees and managers.
- Provide guidance on performance management, attendance, and workplace issues.
- Handle routine ER cases and partner with ER Manager on complex issues.
- Ensure consistent application of policies across locations.
- Facilitate performance reviews, succession planning, and leadership development discussions.
- Support staffing strategies for branches and hard-to-fill roles.
- Support organizational changes such as new branch openings, restructures, and digital banking initiatives.
- Assist leaders to communicate and implement change effectively.
- Analyze workforce data (turnover, engagement, staffing levels) to identify trends and recommend actions.
- Focus on improving retention and performance in member-facing roles.
- Ensure HR practices align with employment laws and Broadview policies.
Minimum Job Qualifications: - Bachelor's degree in HR, Business, or related field.
- 7-10 years of HR experience, with strong HRBP focus.
- Experience supporting frontline or multi-location operations preferred.
- Solid understanding of employee relations and employment laws.
- Strong business acumen and ability to influence leaders.
- Data-driven mindset and problem-solving skills.
Compensation: $77,376-$96,720, plus a competitive benefits package
Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.
