Senior Emergency Medical Services Coordinator

Salary : $110,404.03 - $154,565.64 Annually
Location : Riverside
Job Type: Regular
Job Number: 26-79709-02
Department: Emergency Management
Division: Emergency Medical Services
Opening Date: 10/21/2026
Closing Date: 10/30/2026 11:59 PM Pacific

ABOUT THE POSITION
The Emergency Management Department is seeking a Senior Emergency Medical Services (EMS) Coordinator to join our team in the Riverside office. In this role, the Senior EMS Coordinator will oversee the development, coordination, and delivery of hospital and pre-hospital care, monitoring performance metrics and overseeing the emergency communication systems and implementation.

EXAMPLES OF ESSENTIAL DUTIES
• Provide technical supervision for EMS personnel; assign and review the work of subordinates and provide guidance and direction to them.
• Develop quality assessment and improvement criteria to monitor EMS activities; develop and implement data collection systems for analyzing and assessing the effectiveness of pre-hospital and trauma care.
• Develop budget recommendations concerning which line items need to be increased or decreased; monitor the budget through expense/revenue reports; track expenditures for programs and identify potential budget issues.
• Assist in the development of EMS pre-hospital policies and procedures.
• Audit EMS reports and investigate incident reports to identify quality of care issues, recommending alternative solutions to problems.
• Conduct site visits for pre-hospital providers, trauma centers, base, and receiving hospitals; provide staff services to assigned EMS committees.
• Assist EMS or Public Health staff by interpreting policies, procedures, laws, and regulations pertaining to EMS.
• Review and evaluate suitability of EMS and disaster response training and continuing education programs to ensure compliance with legislative requirements.
• Serve as a liaison between public health and medical system stakeholders and the Department of Public Health.
• Oversee the development, implementation and monitoring of the Medical Health Operational Area Coordination (MHOAC) Duty Officer Program.
• Ensure that public health and medical emergency response plans, policies and procedures are coordinated with County and city emergency management programs, first responders, schools, and other community partners.

MINIMUM QUALIFICATIONS
OPTION I

License/Certificate: Possession of a valid license to practice as a Registered Nurse in the State of California and possession of a valid Advanced Cardiac Life Support certificate as defined by the American Heart Association or REMSA approved equivalent.

Experience: Three years as a Registered Nurse in an acute care hospital setting, one year of which must have been in an emergency department or as a Disaster Coordinator.

OPTION II

Certificate: Possession of a Paramedic License and possession of a valid Advanced Cardiac Life Support certificate as defined by the American Heart Association or REMSA approved equivalent.

Experience: Five years as a Paramedic.

OPTION III

Education: Graduation from an accredited college or university with a bachelor's degree in public health, allied health, nursing, emergency management, or other related field. Additional qualifying experience may substitute up to a maximum of two years for the required education on the basis of one year of experience being equal to 30 semester or 45 quarter units of college.

Experience: Three years in an emergency medical setting or public health/medical emergency management setting, at least one year of which included responsibility for implementing and monitoring an emergency medical services program (e.g., emergency ambulance service, health department or hospital emergency management program).

OPTION IV

Certificate: Possession of a Paramedic License and possession of a valid Advanced Cardiac Life Support certificate as defined by the American Heart Association or REMSA approved equivalent.

Experience: One year as an Emergency Medical Services Coordinator or Emergency Services Coordinator or equivalent with the County of Riverside.
** Proof of degree/education, Paramedic License, RN License, and a valid Advanced Cardiac Life Support certificate as defined by the American Heart Association or REMSA-approved equivalent must be uploaded and provided at the time of application, or your application will be considered incomplete.**ALL OPTIONS
Knowledge of: State of California statutes and regulations on emergency medical services; supervisory theory and techniques; basic medical terminology and equipment related to pre-hospital and trauma care; group dynamics and community organizations; techniques for collecting, compiling and analyzing data pertinent to EMS pre-hospital and trauma systems and care; statistical record keeping; principles and practices of training; methods of program evaluation and curriculum development; personal computers and ability to effectively use software programs (e.g., word processing, spreadsheets and databases).

Ability to: Technically supervise the work of EMS Coordinators and other designated personnel; safely drive a vehicle to and from various locations; effectively assign and review the work of EMS Coordinators and other designated personnel; develop and recommend solutions to problems identified in an EMS or public health and medical disaster response system; coordinate between governmental and private agencies, hospital staff and advisory committees assigned to develop, implement and maintain standards, protocols and procedures regarding the EMS or public health and medical disaster response system; establish and maintain effective working relationships with co-workers, peers and community groups; communicate effectively orally and in writing; understand, interpret and apply provisions of federal, state and local laws, regulations, policies, and procedures pertinent to EMS or public health and medical disaster response systems; perform effectively in an environment of constantly changing priorities and real life crises; read and understand technical materials and reports on emergency medical care, including medical reports.
Other Requirements
License: Possession of a valid California Driver's License.

SUPPLEMENTAL INFORMATION
Who may apply?This recruitment is open to all applicants. For questions regarding this recruitment:Contact the recruiter, Mary Miller, at 951-955-3464 or via email at with any questions regarding this recruitment. Please allow 1-2 business days for a response to general inquiries.
APPLICATION INFORMATION

Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here:
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at:
Schedule, Overtime, Standby/On-Call, and Travel Obligations
The County of Riverside offers a variety of alternative work schedules, dependent upon department operations and needs. Certain assignments may involve overtime, standby/on-call shifts, and/or travel; however, scheduling, shift assignments, overtime work, standby/on-call duty, and travel obligations are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Applicants should contact the assigned recruiter for additional information regarding the schedule, overtime and standby/on-call expectations, and travel obligations.
Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services () or Association of International Credential Evaluators, Inc. ().
Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.
BENEFIT PROGRAM: SEI
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).

• Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
• Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contr