Senior Network Operations Support Center (NOSC) AdministratorSumter, SC Position SummaryRBCI is seeking a Senior NOSC Administrator to provide senior-level monitoring, incident response, troubleshooting, and operational leadership for MEDXS network operations supporting AFCENT medical missions worldwide. This position is onsite in Sumter, SC.
Contingent Upon Contract Award
Travel RequirementsAbility to travel as needed
Duties & ResponsibilitiesThe essential and specific functions include but are not limited to the following:
- Monitor and manage network operations.
- Lead incident response and outage resolution efforts.
- Monitor enterprise network performance and availability.
- Coordinate escalation and restoration activities.
- Support cybersecurity monitoring and reporting.
- Develop operational procedures and documentation.
- Mentor junior NOSC personnel.
- Support worldwide mission operations.
Qualifications- Minimum five (5) years of NOSC or NOC experience.
- Experience supporting enterprise network operations.
- Knowledge of network monitoring and troubleshooting tools.
- Experience with incident management procedures.
- Experience supporting DoD environments.
- Knowledge of cybersecurity principles.
- Must be a U.S. Citizen and able to obtain and maintain a Secret security clearance.
Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is typically low to moderate.
NoteThis job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
