Senior Network Operations Engineer – Tier 3

Responsibilities:

As a Tier 3 Network Operations Technician, you will serve as a senior technical resource responsible for supporting and maintaining enterprise network infrastructure. You will troubleshoot and resolve issues ranging from end-user connectivity concerns to complex enterprise-wide network incidents. Working closely with the NOC, NetOps Tier 2, and fellow NetOps Tier 3 technicians, you will execute break/fix activities, implement configuration changes, and diagnose routing and switching issues across the network environment. Additionally, you will design, engineer, and deploy network solutions of varying complexity to support customer requirements, enhance operational capabilities, and achieve mission objectives.

More About the Role:

In this role, theTier 3 Network Operations Technician will:

• Perform approved network changes, including port configurations, VLAN assignments, ACL implementations, route advertisements, and standards compliance activities.
• Diagnose, analyze, and resolve complex network issues by identifying root causes and implementing effective solutions.
• Execute network deployments, installations, upgrades, and technical refresh initiatives across geographically dispersed locations.
• Work independently and collaboratively within small teams while requiring minimal supervision.
• Design and implement network solutions, perform maintenance activities, and provide advanced troubleshooting support for production environments.
• Lead the investigation of complex technical problems, utilizing detailed data collection, analysis, and troubleshooting methodologies to identify and resolve issues.
• Apply creativity, innovation, and sound technical judgment to achieve customer objectives and operational requirements.
• Demonstrate advanced knowledge of routing protocols, including OSPF and BGP, with the ability to troubleshoot and resolve protocol-related issues.
• Demonstrate experience troubleshooting and supporting GRE tunnels, VPN technologies, and VRF implementations within enterprise network environments.
• Bring experience with and be able to configure and troubleshoot HAIPEs and TACLANEs.

Qualifications:

Required:

• IAT II (Ex: Security+)
• CCNA
• Familiar with both CISCO and Juniper network equipment
• Active TS/SCI with polygraph clearance OR TS/SCI clearance with the ability to obtain a polygraph prior to starting.
• Education & Experience Requirements:
  • GED & 9 Years Experience
  • Associates & 7 Years Experience
  • Bachelors & 5 Years Experience
  • Masters & 3 Years Experience

Desired:

• CCNP

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is: