Bachelor's degree in Computer Science or related field (Preferred)
10 years of experience in a computer related field
JNCIP or CCNP certification (Required)
Experience with Cisco, Juniper, and Aruba hardware
Strong customer service, troubleshooting, and communication skills
Responsibilities
Design, implement, and support LAN, WLAN, and WAN network infrastructure
Serve as a technical escalation point for network issues
Create and maintain detailed technical and process documentation
Troubleshoot infrastructure-related hardware and connectivity issues
Perform testing and validation of new network hardware and software
Lead the design and implementation of network proposals
Consult with internal and external partners on network enhancements
Benefits
Collaborative work environment focused on innovative solutions
Opportunities for professional growth and development
Exposure to diverse network technologies
Participation in exciting customer projects
Potential for playing a key role in network strategy and implementation
Full Job Description
Our New Teammate
You will be responsible for designing, maintaining, implementing, and troubleshooting our clients networks. You will work in a collaborative environment to provide cutting edge solutions and customer service.
You can expect to spend your time accomplishing the following:
85% of time on Objective 1: Completing customer projects and solutions
10% of time on Objective 2: Prioritization, planning, and scheduling
5% of time on Objective 3: Professional growth and development
Job Responsibilities - What to Expect
Design, implement, and support LAN, WLAN, and WAN network infrastructure.
Serve as technical escalation point.
Create and maintain technical and process documentation.
Troubleshoot infrastructure related hardware or network connectivity issues.
Perform testing and validation of new hardware and code.
Lead the design, test, and implementation of network proposals.
Provide consultation support to internal and external partners for network infrastructure design and enhancements.
Your Knowledge & Expertise
Bachelor's degree in Computer Science or engineering related field (Preferred)
10 years of experience in a computer related field.
JNCIP or CCNP (Required)
JNCIE or CCIE (Service Provider Preferred)
ITIL 4 Foundation (Preferred)
Experience in production network environments.
Experience in the configuration and deployment of Cisco, Juniper, and Aruba switches, routers, and wireless access points.
Experience with the design, troubleshooting and configuration of network protocols such as BGP, OSPF, TCP/IP, MPLS, and Spanning Tree.
Experience with leading the design and delivery of network projects.
Experience with network monitoring and diagnostic tools.
Experience with the creation and maintenance of documentation such as operating procedures and network diagrams.
Strong customer service skills.
Strong technical troubleshooting skills.
Strong written and verbal communication skills.
Strong time, priority, and task management skills.
Familiarity with enterprise and user networks a plus.
Ability to manage multiple assigned tasks concurrently with minimal supervision.
Ability to work independently and as part of a team.
Python and Ansible experience a plus.
Previous experience with Metro Ethernet networks and infrastructure a plus.
