8-10 years of hands-on experience in network engineering, preferably in large-scale enterprise or service provider environments.
Bachelor's degree in Computer Engineering, Information Technology, or a related field.
Advanced networking certifications such as CCNP, JNCIP (CCIE / JNCIE preferred).
AWS Practitioner or higher-level cloud certifications.
Strong hands-on experience with Cisco and Juniper routing/switching platforms, Palo Alto firewalls, and F5 or Citrix load balancers.
Experience with network automation and scripting tools like Python, Ansible, Terraform, or APIs.
Strong verbal and written communication skills for presenting technical concepts.
Responsibilities
Provide extensive support for network architecture, deployments, software upgrades, and troubleshooting across environments.
Contribute to defining long-term infrastructure strategy and lead implementation initiatives.
Serve as a senior technical escalation point for complex operational issues and major infrastructure upgrades.
Mentor and guide engineers by promoting best practices and operational excellence.
Identify network bottlenecks and performance improvement opportunities across production environments.
Develop and enhance network automation and operational tools using Infrastructure-as-Code.
Participate in the on-call rotation and lead during high-severity incidents.
Benefits
Remote work flexibility with preferred locations in Broomfield, CO or Stoughton, MA.
Opportunity to work on lifesaving Next-Generation 911 solutions.
Engagement with a mission-critical environment supporting emergency services.
Professional development through mentorship and collaboration with cross-functional teams.
Full Job Description
Job Title: Senior Network Engineer
Department: Operations Engineering
Reports To: Senior Manager, Operations
Revision Date: 11/02/2026
FLSA: Exempt
Location: Broomfield, CO or Stoughton, MA Preferred - Remote OK
Level: T3
Rate of Pay: $96,800-$120,000 USD
Position Summary:
We are looking for a Senior Network Engineer to join our Infrastructure Operations team in delivering lifesaving Next-Generation 911 (NG911) solutions. In this role, you will manage the backbone that supports tens of millions of citizens and thousands of Emergency 911 centers (PSAPs) across North America. Working across more than a dozen global data centers, you will have direct ownership of on-premises and cloud-based networking for our largest customers ensuring that these mission-critical systems are automated, optimized, and always available.
Responsibilities:
Hands-on Network Engineering: Provide extensive support for network architecture, deployments, software upgrades, life-cycle management & troubleshooting across our development and production environments. Provide technical direction and establish engineering standards across multi-vendor platforms.
Technical Strategy and Architecture: Contribute to defining long-term infrastructure strategy and lead implementation initiatives that improve scalability, security, automation, and operational efficiency.
Operational Leadership: Serve as a senior technical escalation point for complex operational issues, critical incidents, and major infrastructure upgrades. Drive resolution efforts while ensuring high availability, resiliency, and reliability for mission-critical NG911 services.
Technical Mentorship: Mentor and guide engineers across the organization by promoting engineering best practices, operational excellence, and knowledge sharing.
Optimization & Reliability: Identify network bottlenecks, resiliency gaps, and performance improvement opportunities across production environments. Partner with cross-functional engineering teams to implement scalable and sustainable solutions.
Automation: Develop and enhance network automation, monitoring, and operational tools using Infrastructure-as-Code and scripting methodologies.
On-Call Support: Participate in the Network Engineering on-call rotation and provide leadership during high-severity incidents within a 24x7 mission-critical environment.
Requirements:
Core Technical Expertise: Strong hands-on experience with enterprise and carrier-grade networking technologies including Cisco and Juniper routing/switching platforms, Juniper / Palo Alto firewalls and F5 or Citrix load balancing solutions.
Advanced Networking: Deep understanding of networking protocols including BGP, OSPF, MPLS, SD-WAN, route redistribution, traffic engineering, and high-availability network design and implementation.
Cloud Networking: Experience supporting hybrid cloud networking environments, with a solid understanding of AWS networking services, cloud connectivity, routing, network segmentation, and security principles.
Automation / scripting: Experience with network automation, scripting, or Infrastructure-as-Code tools such as Python, Ansible, Terraform, or APIs is highly desirable.
Problem Solving: A track record of solving complex technical problems in a collaborative, fast-paced setting.
Technical Ownership & Accountability: Self-driven leader with strong ownership mindset, capable of working independently, driving initiatives to completion, and making sound technical decisions in high-pressure situations.
Communication skills: Strong verbal and written communication skills with the ability to clearly present technical concepts, recommendations, and operational impacts to both technical and non-technical stakeholders.
Education:
Bachelor's degree in Computer Engineering, Information Technology, or a related field, with 8-10 years of hands-on experience in network engineering, preferably in large-scale enterprise or service provider environments.
Network: CCNP, JNCIP (CCIE / JNCIE preferred), or equivalent advanced networking certifications are required.
Cloud: AWS Practitioner or higher-level cloud certifications.
Specialized: Advanced experience with Cisco and Juniper routing/switching platforms, Palo Alto firewalls (including Panorama), and F5 or Citrix load balancers.
The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location.
