Walmart

Senior Director, Technology Operations - Digital Innovation (Style & Trend)

Walmart$130K — $260K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field or equivalent experience.
  • 7 years in project/program management or related area, or 9 years of equivalent experience without a degree.
  • 4 years of supervisory experience.
  • Proven track record in defining customer visions and creating scalable digital products.
  • Strong understanding of digital commerce, consumer behavior, and emerging technologies.
  • Experience building accessible digital experiences, adhering to WCAG 2.2 AA standards.

Responsibilities

  • Define Walmart's long-term vision for style-led shopping over the next 3-5 years.
  • Launch innovative digital shopping experiences that position Walmart as a style destination.
  • Evaluate emerging customer behaviors and market trends to uncover new shopping opportunities.
  • Enhance Walmart's style brand by creating customer-focused experiences that drive engagement.
  • Take ownership of digital capabilities from concept to validation and scale.
  • Drive investment prioritization based on customer impact and business value.
  • Develop AI-powered shopping features that redefine customer interaction with Walmart.

Benefits

  • Comprehensive health coverage including medical, vision, and dental.
  • 401(k) plan, stock purchase options, and company-paid life insurance.
  • Generous PTO policy including sick leave, parental leave, and more.
  • Educational assistance program covering tuition and fees for various programs.
  • Supportive leave policies for military service, adoption reimbursement, and short/long-term disability.
Full Job Description
Position Summary...
The Senior Director, Digital Innovation - Style & Trend is responsible for defining Walmart's long-term vision for style-led digital shopping, transforming Walmart.com into a destination where customers discover, explore, and shop style-led areas like Fashion, Beauty, Home, and emerging trend-driven categories in entirely new ways.

Operating as a business builder and transformation executive, this leader will identify emerging customer behaviors, reimagine end-to-end shopping experiences, and turn bold ideas into scalable digital capabilities that strengthen Walmart's position as the destination for style-led shopping. Success in this role requires thinking beyond today's digital experiences and capabilities to invent what's next-creating differentiated shopping journeys that inspire customers, accelerate discovery, strengthen brand & quality perception, and drive measurable business growth.

This role partners closely with Merchandising, Marketplace, Product, Engineering, Design, Marketing, Data Science, and Operations to build customer experiences from concept through scale while influencing enterprise strategy and shaping the future of digital commerce for our current and future customers.

What you'll do...
What You'll Do
  • Define Walmart's North Star vision for style-led shopping, identifying how customers will discover, explore, and shop Style & Trend over the next 3-5 years.
  • Reimagine and launch end-to-end digital shopping experiences that move beyond competitive parity and establish Walmart as the destination for inspiration-led shopping.
  • Continuously evaluate emerging customer behaviors, market trends, competitive experiences, and new technologies to identify the next generation of shopping opportunities.
  • Elevate Walmart's Style & Trend brand by creating experiences that strengthen quality perception, inspire confidence, and attract new and existing customers.
  • Operate as the General Manager for a digital capability, taking ideas from concept through validation while building the business case, driving core metrics, creating best-in-class customer experience, and enabling cross-functional execution needed to scale.
  • Prioritize investments based on customer impact and business value, measuring success through experience launches, customer engagement, and incremental and attributable Style GMV.
  • Develop AI-enabled, personalized, and immersive shopping capabilities that inspire discovery, strengthen customer confidence, and redefine how customers engage with Walmart.
  • Partner across Merchandising, Marketplace, Product, Engineering, Design, Marketing, Data Science, and Operations to align enterprise priorities and deliver one cohesive customer experience.
  • Prepare successful capabilities for adoption across Walmart's broader eCommerce organizations, ensuring innovations can scale to serve millions of customers.
  • Build and develop high-performing teams while fostering a culture of curiosity, experimentation, customer obsession, and bold thinking.


What You'll Bring
  • An entrepreneurial mindset with the ability to think like a founder-balancing long-term vision with pragmatic execution to build experiences customers didn't know they needed.
  • Proven experience defining bold customer visions and transforming them into scalable digital products, businesses, or customer experiences. Experience in style / inspiration-led businesses.
  • Demonstrated success operating in highly ambiguous environments-identifying emerging customer needs, validating new concepts, and building businesses from the ground up.
  • A strong understanding of digital commerce, consumer behavior, AI, personalization, and emerging technologies, with the curiosity to continuously explore what's next.
  • Exceptional cross-functional leadership with the ability to influence senior executives and align diverse teams around a shared customer vision.
  • A customer-first mindset with a passion for creating inspiring, differentiated shopping experiences that redefine how customers discover, explore, and shop.
  • Experience building and leading high-performing teams while fostering a culture of experimentation, accountability, inclusion, and continuous learning.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $130,000.00 - $260,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 7 years' experience inproject management, program management, program operations, or related area.Option 2: 9 years' experience in project management, program management, program operations, or related area.4 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 6 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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