Job Profile:Administrative Operations Manager 3
Job Family:Administrative Operations
Time Type:Full time
Apply before 11:59 PM Arizona time the day before the posted End Date.Minimum Qualifications:Bachelor's degree and seven (7) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile Summary:
Administers and evaluates business and administrative matters within one department , including budget, operations, and programs and personnel administration.
Job Description:Salary Range: $130,000 - $150,000 per year; offer dependent upon experience
The Center on Reinventing Public Education (CRPE), a leading source of transformative, evidence-based ideas about public education throughout the U.S., is seeking an experienced, strategic, creative, and detail-oriented systems thinker to serve as its Senior Director of Strategic Operations.
As a core member of the leadership team, the Senior Director will shape and lead the systems, processes, and operational strategies that enable CRPE to accelerate its national impact and internal effectiveness. This person will thoughtfully leverage AI, cross-functional collaboration, and relationships across Arizona State University to ensure CRPE operates and deploys talent most effectively as research, technology, and the education contexts change.
The Senior Director will oversee the strategy and execution of CRPE's core organizational operations, including talent management, grant management, AI integration and adoption, and special projects. Working closely with the Center's leaders, the Senior Director will ensure that organizational systems, policies, and practices support CRPE's strategic priorities and reflect its commitment to a strong, inclusive staff culture. This role combines high-level strategic thinking and organizational design with hands-on implementation and problem-solving, designing systems and building the team that runs them.
The Senior Director will supervise a team of three and collaborate closely with other department leaders. CRPE is a remote team and is an especially strong fit for professionals who enjoy building effective systems, navigating complexity, and contributing to a fast-paced, high-impact organization.
Essential Duties:Organizational strategy and change leadership
- Partner with the CRPE's Director and Managing Director to lead the organization strategically, helping CRPE adapt its organizational model, structure, and operations as strategy evolves.
- Translate strategy into implementation, turning priorities into operating plans with clear owners, timelines, and follow-through, and keeping leadership informed through coherent internal communications.
- Own organization-wide staffing plans, capacity planning, and project resourcing in partnership with research leaders.
AI operational leadership
- In collaboration with CRPE's Research Principals, adapt roles, workflows, and tools for the age of AI, bringing in new technology where it improves research and operations.
- Lead AI integration across the organization, including policy and guidance, staff training and office hours, playbooks, piloting and scaling new uses, and building staff buy-in and tracking adoption.
- Ensure staff have the systems, software, and equipment they need, and that data integrity, security, and records retention protocols are in place to adhere with University guidelines.
Talent strategy and people operations
- Develop and implement a strategy to attract, retain, develop, and promote talent and support an inclusive workforce, drawing on a flexible mix of full-time staff, part-time staff, interns, and contractors.
- Lead CRPE's annual performance review cycles, aligned with university requirements.
- Lead culture initiatives, including all-staff meetings, the annual staff retreat, professional development, and supporting staff and supervisors through feedback, to build a positive, respectful culture.
- Supervise, coach, and develop a team of three: the People and Operations Manager, the Project Coordinator, and the Grants Manager.
University partnership manager
- Serve as CRPE's lead liaison and negotiator with ASU department leads, including HR, finance, sponsored projects, and IT partners. Find solutions within university systems and advocate effectively for CRPE's needs.
- Build collaborative relationships with other ASU colleges and units that advance CRPE's mission.
Financial strategy and oversight
- Supervise and partner with the Grants Manager to oversee CRPE's long-range financial strategy, including annual spending plans, multi-year forecasts, and funding and runway planning.
Oversight of special projects
- Lead or sponsor cross-functional projects and strategic initiatives that vary in complexity, urgency, and frequency as needs arise.
Desired Qualifications:- Master's degree in business, public administration, or a related field preferred.
- AI fluency and change leadership. Hands-on proficiency with generative AI tools and demonstrated experience leading organizational adoption of new technology, including developing policy, training staff, and building buy-in across teams with varied comfort levels.
- Talent and performance management. Experience designing and running recruitment, including coaching supervisors and managing contractor relationships.
- Complex project management. Experience leading multiple concurrent, cross-functional projects to completion amid shifting priorities and tight timelines. A track record of diagnosing operational challenges and building better systems.
- Operations management. Experience overseeing financial and operational systems, including budget management and forecasting, grants administration, and human resources, in a nonprofit, education, or university setting (preferred).
Working Environment:- Activities are performed in an environmentally controlled office setting and involve extended periods of sitting, keyboarding, and use of a computer mouse.
- Position may require travel between campus locations or buildings for meetings or job-related tasks.
- Regular activities require the ability to manage and adjust to changing priorities, including handling time-sensitive tasks and resolving conflicts.
- MLFC supports flexible work options for certain positions, such as alternate work schedules and hybrid or full remote arrangements, subject to approvals per ASU policy.
Department Statement:ASU's Mary Lou Fulton College for Teaching and Learning Innovation creates knowledge, mobilizes people, and takes action to improve education. Nationally recognized as a leader in teacher preparation, leadership development and scholarly research, Mary Lou Fulton College for Teaching and Learning Innovation prepares over 8,000 educators annually. MLFC faculty create knowledge by drawing from a wide range of academic disciplines to gain insight into important questions about the process of learning, the practice of teaching and the effects of education policy. MLFC mobilizes people through bachelor's, master's and doctoral degree programs, through non-degree professional development programs and through socially embedded, multilateral community engagement. MLFC takes action by bringing people and ideas together to increase the capabilities of individual educators and the performance of education systems.
Aligned with ASU's charter, MLFC is committed to advancing inclusive excellence in our curricula, programming and institutional relationships.
Driving Requirement:Driving is not required for this position.
Location:Campus: Tempe
Funding:Grant Funded
Instructions to Apply:Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.
To be considered, your application must include all of the following attachments:
Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.
Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.
Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.
Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.
Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.
