The Senior Director, Software Engineering will lead a large-scale engineering organization supporting Optum Financials' Health Benefit Account (HBA) business. This leader will be accountable for the strategy, architecture, engineering execution, platform modernization, and operational excellence of consumer and employer-facing financial platforms that administer millions of healthcare financial accounts and process billions of dollars in annual transactions. This role requires a unique combination of software engineering leadership, financial technology expertise, healthcare administration knowledge, and platform transformation experience. The ideal candidate will bring deep experience across benefit account administration, banking and financial services, payment processing, card platforms, and regulated transaction systems.
The Senior Director will partner closely with business leaders, product management, operations, architecture, risk, compliance, and external partners to modernize and scale critical platforms supporting HSA, FSA, HRA, COBRA, lifestyle benefits, healthcare payments, debit card processing, and consumer financial experiences.
Primary Responsibilities:- Lead a multi-disciplinary software engineering organization responsible for Health Benefit Account platforms and services
- Define and execute technology strategy aligned to business growth, customer experience, operational efficiency, resilience, and regulatory requirements
- Drive modernization of legacy platforms through cloud adoption, API enablement, event-driven architecture, and platform engineering capabilities
- Establish and govern engineering standards, architecture patterns, and technology roadmaps across multiple product portfolios
- Lead engineering teams supporting healthcare financial products including HSA, FSA, HRA, commuter, lifestyle, and employer-sponsored benefit accounts
- Drive innovation across account administration, contributions, distributions, claims, reimbursement processing, investment platforms, and participant servicing
- Partner with banking, custodial, payment, and network partners to deliver secure and scalable financial solutions
- Support growth initiatives that enhance consumer engagement, digital experiences, financial wellness, and healthcare affordability
- Lead engineering strategy for payment and financial transaction platforms supporting healthcare financial accounts
- Deliver highly available, secure, and scalable payment processing capabilities
- Champion responsible adoption of AI and automation across engineering and operational workflows
- Drive implementation of AI-powered capabilities that improve customer experiences, operational efficiency, quality, and developer productivity
- Evaluate emerging technologies and market trends to accelerate modernization and strengthen competitive differentiation
- Promote experimentation and innovation while maintaining appropriate governance and risk controls
- Ensure predictable, transparent delivery execution across multiple product teams and technology portfolios
- Foster a product-centric engineering culture focused on customer outcomes and business value
- Drive proactive risk management and technology resilience planning
- Support internal and external audits and ensure compliance with applicable Build organizational capabilities aligned with future business and technology needs
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:- 12+ years of software engineering experience, including leadership of large-scale enterprise technology organizations
- 7+ years leading software engineering managers, directors, architects, or large engineering teams
- 3+ years of proven ability to influence executive stakeholders and lead across highly matrixed organizations
Preferred Qualifications:- Bachelor's degree in Computer Science, Engineering, Information Systems, or related technical field
- Experience supporting Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), Health Reimbursement Arrangements (HRA), COBRA, or related benefit administration platforms
- Experience in healthcare payments, financial account administration, banking integrations, or treasury-related platforms
- Experience leading AI-enabled engineering transformations and technology modernization initiatives
- Experience operating in highly regulated healthcare and financial services environments
- Knowledge of card processing, payment networks, transaction authorization, settlement, fraud, and dispute management
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $159,300 - $273,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
