12+ years in enterprise technology, 5+ years at the Director level leading Salesforce platform teams
Experience scaling Salesforce orgs in high-growth B2B environments, especially with CPQ and Billing
Proven track record of leading comprehensive Quote-to-Cash transformations
Experience integrating AI solutions like Agentforce and Einstein on the Salesforce platform
Strong communication and stakeholder management skills, especially with C-suite executives
Deep technical knowledge of Salesforce architecture and DevOps practices
Expertise in modern enterprise architecture, including APIs, cloud platforms, and data security
Responsibilities
Own and drive the multi-year strategy for Axon's Salesforce platform
Lead the modernization of the Quote-to-Cash transformation process
Establish AI strategy for Salesforce integrations to enhance productivity
Define governance, security, and DevOps standards for Salesforce architecture
Manage a team of architects, developers, and analysts through hiring and performance management
Translate business goals into actionable roadmaps working with executive stakeholders
Oversee budget, vendor relationships, and ownership of the Salesforce platform
Benefits
Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
Employee Resource Groups (ERGs)
Snacks provided in the office
Full Job Description
Your Impact As Axon's Senior Director, Salesforce, you'll lead one of the most important technology platforms in the company. Salesforce is the backbone of how Axon sells, quotes, bills, and serves customers - spanning Sales Cloud, CPQ, Billing, Experience Cloud, Service Cloud, Agentforce, and deep integrations across our business technology ecosystem. You'll help guide Axon's end-to-end Quote-to-Cash transformation - modernizing how the business moves from opportunity to quote to order to revenue, and unlocking the velocity and accuracy the next phase of Axon's growth depends on. You'll also set the strategy for how AI is integrated into the platform to make sellers, agents, and operations teams dramatically more productive.
This is a senior leadership role for someone who has scaled Salesforce platforms in high-growth B2B environments. You'll set the multi-year platform strategy, build and lead a team of architects, developers, and admins, and partner directly with executive stakeholders across Sales, RevOps, Finance, Customer Success, and IT. You'll be accountable for the platform's technical excellence, delivery rigor, and business outcomes - and for building the team and operating model to sustain both as Axon continues to grow. What You'll Do Location:Location: Hybrid from one of our US offices (Boston, Seattle, Sterling VA, Atlanta GA, Scottsdale AZ, NYC, San Francisco)
In Office Expectations: 4 days per week (Tuesday-Friday)
Office Locations:
Own the multi-year strategy and roadmap for Axon's Salesforce platform across Sales Cloud, CPQ / Revenue Cloud, Billing, Experience Cloud, and connected enterprise systems
Lead Axon's Quote-to-Cash transformation - modernizing the end-to-end flow from opportunity to quote to order to revenue, and driving measurable improvement in velocity and accuracy
Set the strategy for AI on the Salesforce platform - Agentforce, Einstein, and embedded LLM-powered workflows and custom applications that make sellers, agents, and operations teams meaningfully more productive
Establish and enforce architectural standards, governance, security posture, and DevOps maturity across the Salesforce footprint
Lead and grow a team of managers and individual contributors - architects, developers, admins, and business analysts - including hiring, coaching, performance management, and org design
Partner with executive stakeholders across GTM, Finance, and Operations to translate business priorities into a roadmap to drive measurable outcomes
Manage the platform budget, vendor relationships, SI partnerships, and license strategy - including RFP/RFI processes, contract negotiation, and total cost of ownership
Own the relationship with Salesforce as a vendor - influencing product roadmaps, navigating contract cycles, and managing escalations
Define the metrics and dashboards that track platform health, delivery performance, and business outcomes
Represent Salesforce in executive forums, steering committees, and cross-functional planning cycles
Build a culture of technical excellence, ownership, and customer obsession within the team
What You Bring
12+ years in enterprise technology, with 5+ years leading Salesforce platform teams at the Director level or above
Demonstrated experience scaling Salesforce orgs in high-growth B2B environments - with CPQ and Billing in production
Track record of leading Quote-to-Cash transformations end to end - opportunity through revenue recognition
Experience applying AI on the Salesforce platform - Agentforce, Einstein, or comparable LLM-powered capabilities - to drive real productivity gains
Track record of building and managing teams of architects, developers, admins, and analysts, including managing managers
Deep technical fluency in Salesforce architecture - able to challenge and direct senior architects credibly
Broad technical fluency beyond Salesforce - comfortable making informed architectural decisions across integration patterns, data platforms, identity, and adjacent SaaS systems
Strong grasp of modern enterprise architecture concepts - APIs and event-driven integration, cloud platforms (Azure, AWS), data warehousing, and security and identity at scale
Proven success partnering with C-suite and SVP-level GTM and Finance stakeholders
Experience owning multi-million-dollar platform budgets, vendor negotiations, and SI partner relationships
Discipline around cost/benefit analysis, RFP/RFI processes, and translating business needs into sustainable technology decisions
