As a PM Senior Director, you will be responsible for the leadership and day-to-day management of teams providing management services to corporate or investor clients. This key leadership role may also include responsibilities for the leadership of PM services in a geography, region, or market.
Essential Duties and Responsibilities- Direct client relationship management program at the market level; serve as key client relationship agent with regular contact to ensure asset, fund, and company objectives are actively addressed.
- Ensure teams respond to client and tenant issues promptly and follow through to successful resolution; act as point of escalation for complex client issues requiring diplomacy and business acumen.
- Provide support and guidance to Director(s) and teams in the field on reporting, escalations, and compliance related to financial policies; prepare and submit reports on internal PM business performance.
- Direct and control preparation of annual budgets for operating and capital expenses; support Managing Director in preparing the market administrative budget.
- Direct and track completion of CAM/OpX reconciliations in the market in accordance with deadlines; coordinate with accounting teams and report to Managing Director.
- Direct lease administration activities across the assigned market, portfolio, or account; coordinate with accounting and lease administration to ensure process quality and appropriate controls.
- Direct sourcing and procurement activities across the assigned market; oversee vendor contract compliance and consolidated sourcing activities.
- Provide formal supervision to assigned teams; approve staffing and HR recommendations; manage succession planning; cultivate prospects for future leadership.
- Directs quality control program to ensure proper maintenance and inspection of properties in the market; conducts random administrative and physical inspections.
- Drives strong results from direct reports by providing appropriate work direction, strategic guidance, and performance management.
- Perform other duties and responsibilities as assigned.
Qualifications - Bachelor's degree (BA/BS) with 10-15 years of related experience.
- Real Estate License required where mandatory by local regulation. Professional designation such as RPA, CPM, or CCIM preferred.
- Intermediate to advanced skills with Microsoft Office Suite, including Excel. Knowledge of Yardi or MRI and Kardin preferred. AP and CMMS proficiency required.
- Experience with commercial office, retail, and industrial properties required. Expert working knowledge of leases, contracts, financial instruments, property taxes, and construction required.
- Expert knowledge of financial terms and principles; ability to forecast, prepare budgets with long-term capital plans, prepare pricing models for new business, and report on business segment performance.
- Excellent written and verbal communication skills; strong interpersonal and analytical skills; demonstrated organizational leadership experience.
- Demonstrated organizational leadership experience and skills to empower teams to achieve a broad range of client and company objectives.
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Physical Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Directs quality control program with random administrative and physical property inspections. Some travel required.
Pay Range
$175,000-$200,000 USD
