Role: Senior Director, Project Based Housing
Reports to: Deputy Chief Program Officer, Project Based Housing
Program: 1603 - Housing Retention
Department: Permanent Housing
Location: SPA 4
Brine - 3000 N. Main Street, Los Angeles, CA 90031
Flower - 1411 Flower St, Los Angeles, CA 90015
El Nuevo Almanecer 3651 E. 1st Street/111 N. Rowan, Los Angeles, CA 90063
Enlightenment Plaza #1-3 - 316-320 N. Juanita Ave., Los Angeles, CA 90004
La Guadalupe - 1800 E 1st Street Los Angeles, CA 90033
Rosa de Castilla - 4208 Huntington Dr. S. Los Angeles, CA, 90032
The Lodge - 656-660 Stanford Ave., Los Angeles, CA 90021
Vista de JJ Apartments - 128 S. 6th Street Montebello, CA 90640
6th St Place - 401 E. 6th St., Los Angeles, CA 90014
Setting: 100% Onsite
Schedule: Monday - Friday, 8:00am - 4:30pm
Status: Full-time/Exempt/Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:Under the direction of the Deputy Chief, Project-based Housing, the Senior Director, Project-based Housing will provide administrative and clinical leadership to agency-wide staff managing teams working with individuals linked to permanent supportive housing. This includes direct supervision of Director and Assistant Director level staff to ensure high-quality services focused on housing stability and retention are delivered. This also includes ensuring services are outcome and performance-driven. The Senior Director, Project-based Housing, will also develop relationships with partner agencies and funders to ensure continued funding and contract compliance.
Essential Duties and Responsibilities: - Provide oversight to the supportive service management team connected to housing programs to engage and provide stabilization and retention services to homeless individuals living in Permanent Supportive Housing.
- Interface with Housing Developers, Landlords, and Property Management companies to secure housing resources.
- Provide administrative oversight of monthly contract billing, ensure accurate reporting to decrease issues due to errors in CHAMP, and complete reports on time.
- Monitor and ensure that staff are managing all Cal Aim funding expectations.
- Provide clinical and administrative supervision to all Director level staff, Assistant Director and Program Manager level staff when indicated.
- When appropriate, provide clinical supervision to staff working towards clinical licensure.
- Lead and facilitate meetings, case conferences, and training of housing department staff.
- Spearhead assessment process to identify process gaps and create program improvements to ensure continued innovations and enhancements in client care and staff retention.
- Guide client crisis interventions and triage assessments with staff by responding to medical and mental health crises, including writing LPS 5150 applications when warranted.
- Provide leadership on mentally ill, homeless, and supportive housing best practice models; generate recommendations for future program development and community leadership in this area.
- Ensure that leadership staff conduct ongoing file review and client file management for quality assurance and audit preparation.
- Work with direct reports to ensure that staff are adequately trained and abide by all agency and department policies and procedures.
- Ensure that all Annual Reviews are completed in a timely manner.
- Review, alongside your leadership team, reports generated by HMIS and CHAMP, review errors, and discuss action plan to ensure corrections are made in timely manner.
- Participate in the agency's quality assurance program and ensure the implementation of quality improvement activities across supportive housing programs to ensure ongoing quality outcomes.
- Participate in funding applications and program development as requested, gathering necessary documentation for RFP process when funding opportunities are identified.
- Partner with other Senior Directors in the department to implement strategic and system enhancements.
- Act as the Liaison with all Housing Authorities, DHS, DMH, and Brilliant Corners leadership.
- Develop, update and implement policies and procedures to ensure programmatic systems and structure remains in place.
- Provide oversite regarding hiring and ensure Diverse and Equitable hiring practices appropriately reflect the diversity of the population served.
- Work with Directors to ensure that OSHA reports on completed on a monthly basis for all project-based housing sites under your direction.
- Ensure that staff attend all required trainings as outlined in the SOW and that staff have access to additional trainings to enhance their development and learning.
- Other duties as assigned.
Qualifications:- Masters' degree in mental health field (Social Work, MFT, or Psychology).
- Licensed for two (2) years and in good standing with California Board of Behavioral Sciences, preferred
- Extensive experience working with homeless individuals with severe and persistent mental illness and co-occurring disorders.
Preferred Qualifications:- At least five (5) years of management/supervisory experience.
Work Environment:- Combination of field (may need to travel) and indoor office environment
- On occasion walk or drive to different local sites
- Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
- Will necessitate working in busy and at times loud environments
- Will be exposed to elements like cold, heat, dust, noise and odor
- May need to bend, stoop, twist, and sit throughout the day
EXPECTED BEHAVIORS OF ALL STAFF- Act as a role model
- Demonstrate a sense of responsibility
- Continuously learn and improve
- Acknowledge your own areas of improvement
- Hear and provide honest, specific and direct feedback
- Create an environment where everyone is welcomed valued and respected
- Collaborate
