The Opportunity: The Operational Assessment Senior Director leads enterprise efforts to assess operational effectiveness, identify risk, and improve consistency and performance across organizational functions. The role partners with senior leaders to evaluate operating models, policies, and processes and to ensure operational practices align with organizational standards and strategic objectives. Oversees operational assessment frameworks and review activities, including the evaluation of workflows, controls, and service delivery outcomes, to identify gaps, risks, and improvement opportunities. Provides executive-level insight and recommendations based on assessment findings and supports implementation of improvement initiatives in partnership with operational leaders. Ensures responsive employee and leader support by overseeing intake and triage of operational inquiries, clarifying policy and process expectations, and escalating complex or high-risk issues through appropriate governance channels. Leverages data, reporting, and trend analysis to monitor outcomes, track progress, and drive continuous improvement in operational effectiveness and organizational readiness.
- Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
- Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
