Vision:
The Senior Director of Supplier Management leads the execution of strategy and relationship development of Telarus Suppliers (both internal-facing and external-facing)
Overall Responsibility:
Partner with Supplier Management executive leadership to manage, train, and develop the Telarus Supplier Management team and Telarus Supplier relationships. Develops, oversees, and coordinates the relationship between Telarus and Suppliers based on overall Strategy set by the Supplier Management leadership team. Leads planning and execution of Supplier Meetings, QBRs, and initiatives. Develop goals, objectives, measures, and procedures to ensure supplier satisfaction. Assist in the negotiation of supplier contracts. Coordinate with sales, operations, and commissions teams for escalation support.
Key areas of Responsibility:
Communication
- Own and develop relationships with suppliers at all levels of their management, working with them to enhance our partnership
- Help create and disseminate the strategic vision for the department and supplier community
- Actively communicate overall strategy with all leaders of the Telarus organization
- Identify and address problems and opportunities for improvement for the company and supplier partnerships
- Coordinate with all departments within the organization to build consensus on strategy and action items accordingly
- Facilitate supplier management team meetings to ensure standardization of processes, business acumen training, and reinforcement of team objectives
- Employee must maintain consistent communication with manager throughout his/her employment
- Regular, consistent, predictable attendance is an essential job function
Coaching
- Provide inspired leadership for the team
- Identify areas of improvement, develop plans for improvement, and review accomplishment of objectives with each team member
- Perform weekly checkpoints with all direct reports for project updates, guidance, and assistance with obstacles
- Perform quarterly reviews of all supervised employees and perform appropriate follow-up
- Perform quarterly check-ins with indirect employees to gather feedback and determine the needs to perform jobs effectively
Continual Improvement
- Make important planning and strategy decisions
- Help promote a company culture that encourages high morale
- Constantly be on the lookout for ways to improve, discover, and deliver the Telarus value to suppliers
Qualifications:
- 7-10 years of Telecom experience
- Strong interpersonal and time-management skills
- Experience managing an employee group
- Highly organized and detail-oriented with excellent follow-up skills
- Effective communicator via phone or email, quickly and thoroughly
- Effective listener
- Display ability to identify and implement continuous improvement to operational processes
- Display ability to think critically through issues to identify appropriate solutions
- Ability to travel to Industry Events
- Maintain a role of ethics and honesty
Additional Skills and Qualifications:
- High aptitude for contract analysis, negotiation, and management
- Comprehension of budgetary P&L
- Self-motivated with the ability to work independently and think on one's feet daily
- Creative and innovative with an ability to think and solve problems strategically
- Excellent verbal and written communication skills
- Proactive, self-motivated, and driven to be successful at all levels
- Ability to assess and understand supplier needs and recommend appropriate solutions
- Strong collaboration skills and ability to work alongside multiple team members
- High capacity to learn and adapt
