Bachelor's degree in Information Technology, Computer Science, or related field; Master's preferred.
10-12 years of progressive IT leadership experience, managing senior IT leaders.
Experience in leading enterprise-wide IT strategy, infrastructure, and security programs.
Proficiency in overseeing IT budgets, vendor contracts, and large-scale technology initiatives.
Strong understanding of cybersecurity, risk management, and compliance best practices.
Preferred certifications include CISSP, CISM, CISA, ITIL, PMP.
Responsibilities
Contribute to long-term IT planning and prioritization with the Deputy CEO.
Translate organizational goals into actionable IT plans and operational roadmaps.
Establish and enforce IT governance frameworks for compliance and security.
Serve as a technical advisor to the Deputy CEO, addressing risks and recommendations.
Manage the IT Director and ensure alignment with leadership direction.
Build a high-performing IT team with clear accountability and development pathways.
Oversee the delivery of IT services for reliability and strong user experience.
Benefits
Opportunities for professional development and training.
Culture of collaboration and accountability.
Flexible work schedule options, including remote work.
Emphasis on innovation and continuous improvement.
Engagement with a mission-driven organization focused on community impact.
Full Job Description
Reports to: Deputy CEO
Classification: Full-time Exempt / In-Person
Supervisory Responsibilities: No
Position Mission
The Senior Director of Information Technology provides organizational leadership and operational oversight for Homewise's information technology function. This role ensures reliable, secure, and effective delivery of IT systems and services that support organizational operations and mission outcomes.
In partnership with the Deputy CEO, the Senior Director contributes to long-term technology planning and prioritization, while maintaining primary responsibility for translating direction into execution, managing risk, and overseeing day-to-day IT performance and service delivery.
Essential Duties and Responsibilities
In partnership with the Deputy CEO, contribute to long-term planning and prioritization for IT infrastructure, systems, cybersecurity, and cloud services.
Translate organizational goals and leadership direction into clear, actionable IT plans, priorities, and operational roadmaps.
Establish, maintain, and enforce IT governance frameworks, standards, and policies to ensure consistency, security, and compliance.
Serve as a technical and operational advisor to the Deputy CEO, escalating risks, trade-offs, and recommendations as needed.
Directly manage and coach the IT Director, ensuring alignment between leadership direction and daily execution.
Build and support a high-performing IT team with clear roles, accountability, and professional development pathways.
Ensure effective talent development, performance management, and succession planning within the IT function.
Foster a culture of collaboration, accountability, security awareness, and continuous improvement.
Oversee the delivery of IT services to ensure reliability, availability, performance, and strong user experience.
Provide senior oversight of infrastructure, end-user computing, telecommunications, cloud platforms, and cybersecurity operations.
Ensure disaster recovery, business continuity, and incident response plans are developed, tested, and maintained.
Monitor service levels, risks, and performance metrics; hold IT leadership accountable for results.
Oversee enterprise information security, IT risk management, and compliance activities, ensuring findings are addressed in a timely manner.
Partner with internal stakeholders and external vendors to meet regulatory, contractual, and security obligations.
Oversee IT budgeting, forecasting, and vendor management in partnership with the CFO and Deputy CEO, ensuring fiscal responsibility and value.
Ensure technology investments are implemented effectively and support long-term sustainability.
Collaborate with department leaders to ensure technology solutions meet operational needs and improve efficiency.
Act as an escalation point for complex or high-impact technology and security issues.
Communicate clearly and effectively with both technical and non-technical stakeholders.
Competencies
Senior IT leadership and enterprise thinking
Clear communication and influence
People leadership and talent development
Risk management and security governance
Financial acumen and vendor oversight
Sound judgment in complex, regulated environments
Change leadership and organizational alignment
Education and Experience
Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field required; Master's degree preferred.
Minimum 10-12 years of progressive IT leadership experience, including managing senior IT leaders.
Demonstrated experience leading enterprise-wide IT strategy, infrastructure, and security programs.
Experience overseeing IT budgets, vendor contracts, and large-scale technology initiatives.
Strong understanding of cybersecurity, risk management, and compliance best practices.
