Position Summary: The Office of Student Enrollment (OSE) manages admissions, enrollment, and transfers for students in New York City Public Schools (NYCPS) Early Childhood programs, 3-K through grade 12, including District 75 schools. Additionally, the office oversees 12+ sites consisting of Family Welcome Centers (FWCs), and Family Resource Centers (FRCs), and a call center, which are family-facing offices that conduct enrollment transactions and provide community-based support to families. OSE designs and implements enrollment and admissions policies and processes that provide all students with access to high-quality public schools. OSE also has teams dedicated to supporting our most vulnerable students, including students with disabilities, students in temporary housing, foster care, and other special populations.
The Senior Director of Admissions is responsible for overseeing centrally managed and school-based admissions processes, including 3-K, Pre-Kindergarten, Kindergarten, Gifted and Talented, middle, and high school admissions, as well as the school redesign and closure processes. The role serves in a leadership role in the development and implementation of policy directives, the analysis and interpretation of data, and the implementation of procedural initiatives related to enrollment and admissions. The Senior Director is responsible for ensuring that all issues related to enrollment and admissions are addressed in a timely manner and in accordance with applicable policies, procedures, and regulations of New York City Public Schools (NYCPS). Areas of responsibility include raising and addressing process and policy issues, resolving stakeholder and parent inquiries, and considering ways to improve practices to better serve families. Performs related work.
Reports to: Executive Director of Admissions
Direct Reports: Admissions Director, Program Manager, Project Manager and Admissions Community Coordinator
Key Relationships: Office of Student Enrollment (OSE) senior leadership, Research, Analytics, and Policy team, and Family Welcome Center leadership; Division of School Leadership, Principals, Superintendents, Division of Early Childhood Education, Division of Inclusive and Accessible Learning, other NYCPS stakeholders.
Responsibilities Enrollment/Admissions Process Management
- Manages all aspects of NYCPS admissions and enrollment for relevant grade levels (elementary, middle, or high school), requiring deep understanding of the matching algorithm used for admissions. This also includes the closure processes, new schools, and school redesigns that affect admissions.
- Oversees the planning, organization, and administration of testing for admissions to Gifted and Talented programs and Specialized high schools.
- Evaluates and enhances all existing admissions policies and procedures not only to achieve optimal efficiency but also to attain maximum equity and transparency.
- Ensures timely and appropriate responses to inquiries from other central offices, Superintendents' teams, schools, Community Education Councils (CEC), advocacy organizations, and community stakeholders.
- Analyzes and proposes solutions to address disparities in policies and processes across districts or boroughs.
- Works with principals and other school staff to ensure an appropriate level of participation in the admissions process.
- Serves as the primary resource for school- and field-based staff inquiries regarding enrollment, admissions, and choice processes.
- Serves as a policy and content expert for parents, guidance counselors, assistant principals, principals, OSE staff, community superintendents, CECs, and other stakeholders.
- Works in collaboration with the respective Directors and Executive Directors of Family Welcome Centers to resolve placement disputes and parent inquiries.
- Manages all aspects of central enrollment team customer service.
- Primary manager of superintendent-level engagement and escalations.
- Builds a strong understanding of MySchools, NYCPS' school application portal, and considers ways in which to utilize MySchools to serve policy needs.
Engagement/Outreach/Professional Development
- Oversees the development of all proactive outreach to families, including emails and flyers.
- Develops and administers training sessions for a variety of stakeholders.
- Represents OSE at parent forums, school fairs, and other venues, as needed.
- Designs various other presentations and professional development materials.
- Serves as a key point for intra-NYCPS coordination, including with other office leadership.
- Ensures family-facing materials and webpages are accurate and translated in all NYCPS languages.
- Identifies ways in which to streamline support to families by facilitating greater efficiency across team resources.
- Engages with advocates and other key stakeholders to support customer service and issue resolution.
Enrollment Planning
- Works within and across central NYCPS offices and organizations to lead the development and implementation of policy directives and procedural initiatives related to enrollment, admissions, and equity of access.
- Represents the NYCPS at various school-based or Community Education Council (CEC) planning meetings.
- Directs and participates in studies and evaluations in order to determine the admissions needs of the student population.
- Uses data to assess impacts of policies when considering adjustments.
Qualification Requirements: Minimum A master's degree from an accredited college or university in education, educational psychology, educational leadership, public administration, public policy, social work, or a closely related field, and two years of satisfactory, full-time progressively responsible professional experience in education administration, in such areas as: portfolio planning, educational grants/funding, student enrollment, assessment and accountability, youth development, special education, early childhood, program evaluation, policy research, college and career readiness, health and wellness, immunization, diagnostic and treatment services for parents and children, out of school programs, career and occupational education, curriculum development, evaluation and testing, educational planning, and educational statistics, or a related field, at least 18 months of this experience must have been in an executive, managerial, consultative, administrative or supervisory capacity in education administration; or A baccalaureate degree from an accredited college or university and four years of satisfactory, fulltime progressively responsible professional experience, in one or more of the areas as described in "1" above, at least 18 months of which must have been in an executive, managerial, consultative, administrative or supervisory capacity; or A four-year high school diploma or its educational equivalent and six years of satisfactory, full time professional experience, in one or more of the areas as described in "1" above, at least 18 months of which must have been in an executive, managerial, consultative, administrative or supervisory capacity; or Education and/or experience equivalent to "1", "2", or "3" above. Undergraduate education above the high school level may be substituted for professional experience, in the areas described in "1" above, at the rate of 30 semester credits from an accredited college or university for each year of experience, up to a maximum of 4 years. Graduate education in areas other than those mentioned above, may be substituted for the professional experience, at the rate of 15 graduate semester credits from an accredited college or university, for 6 months of experience, up to a maximum of 1 year of professional experience. However, all candidates must have a high school diploma or its educational equivalent and 18 months of experience in an executive, managerial, consultative, administrative or supervisory capacity in education administration as described above. Note: Some evenings and/or weekend work.
Preferred - 5+ years of leadership experience in the NYCPS and/or large organization setting.
- Successful experience leading a team.
- Experience working in a fast-paced working environment.
- Experience managing a complex, multifaceted organization.
- Ability to provide services throughout the five boroughs of the city
- Proficiency in Microsoft Office 365 applications.
- Excellent organizational, analytical, interpersonal, and communication skills.
- Knowledge of compliance and regulatory issues for the placement and enrollment of students with disabilities.
- Knowledge of NYCPS's rules and regulations, including Chancellor's Regulations.
Salary : $130,151 - $170,000
(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.)
Please include a resume and cover letter with your application. NOTE: The filling of all positions is subject to budget availability and/or grant funding. * New York City Residency is NOT Required * We encourage all applicants from the New York City tri-state area to apply. 
