Devoted Health

Senior Director, Interoperability

Devoted Health$257K — $290K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience leading teams and building multi-function organizations.
  • Deep understanding of healthcare data exchange standards and regulations.
  • Proven record of delivering compliance on FHIR/API-based initiatives.
  • Strong ability to align diverse stakeholder groups around a common vision.
  • Experience managing multi-million-dollar vendor relationships and negotiations.
  • Credibility representing organizational interests to external partners in healthcare.
  • Expertise in developing strategic roadmaps with measurable outcomes.

Responsibilities

  • Set the vision for interoperability and translate it into measurable improvements.
  • Ensure compliance with evolving interoperability regulations, notably CMS rules.
  • Lead and develop operational teams focused on data exchange.
  • Facilitate alignment across various departments including Clinical and Engineering.
  • Create and manage a coherent vendor strategy for crucial partnerships.
  • Establish external relationships that influence data exchange policies.
  • Provide clear guidance to leadership on interoperability issues.

Benefits

  • Employer sponsored health, dental, and vision plan with low or no premium.
  • Generous paid time off.
  • $100 monthly mobile or internet stipend.
  • Stock options for all employees.
  • Bonus eligibility for non-director roles; commission eligibility for sales.
  • Parental leave program.
  • 401K program.
Full Job Description
Job Description

Your Responsibilities and Impact will include:
  • Set the multi-year vision for our interoperability. Own where interoperability is headed at Devoted, and turn that vision into measurable gains in clinical quality, operational efficiency, and the reliability of the data we depend on.
  • Deliver Devoted's interoperability compliance. Define what strong compliance looks like across a complex, shifting regulatory landscape and make sure Devoted stays ahead of it. Today that headlines with the CMS Interoperability and Prior Authorization Final Rule (CMS-0057-F) but the mandate is the broader picture and whatever comes next, not any single rule.
  • Build the organization behind data exchange. Lead and grow the data exchange operational teams within our tech org that make interoperability real - clinical data acquisition, integration operations, and telephony - into an organization that executes at scale.
  • Get a sprawling landscape moving in one direction. Interoperability touches Clinical, Operations, Engineering, Data, Legal, and Compliance; you'll create alignment across all of them and clear the systemic blockers that slow data exchange.
  • Shape a deliberate vendor strategy. Build and steward our most important vendor partnerships - a multi-million-dollar portfolio - into a coherent strategy that strengthens capabilities, reduces integration risk, and serves Devoted's long-term interests.
  • Advance Devoted's interests in the outside world. Shape the relationships - and, where possible, the policy - with provider and regulatory partners that determine what data we're able to exchange and on what terms.
  • Be the authority leadership relies on. Translate a fast-moving, complex interoperability landscape into clear decisions for senior leadership.

Required skills and experience:
  • You've led at scale: 10+ years of relevant experience, including a track record of leading other leaders. You've built and scaled multi-function organizations and have recruited, coached, and mentored talent while setting a positive, high-accountability culture.
  • You know interoperability cold: A genuine command of the healthcare data exchange landscape - standards (e.g., FHIR, HL7, C-CDA), the regulatory environment (e.g., CMS Interoperability rules, ASTP/ONC, TEFCA, information blocking), health information exchange, and EHR and clinical/claims/pharmacy data integration.
  • You know how to deliver on regulation and compliance: You've hit major milestones that satisfy both regulatory requirements and business outcomes - ideally on FHIR/API-based initiatives such as the CMS interoperability rules - and you understand what it takes to succeed, coordinating technical and operational work across many teams to get there.
  • You've aligned the room: You've repeatedly brought many stakeholder groups to agreement on a single plan - listening, synthesizing competing input, and communicating a decision back to teams, leadership, and eventually an entire company.
  • You've been at the negotiating table: You've owned and negotiated multi-million-dollar vendor relationships, and you can read a vendor landscape and form a defensible point of view.
  • You've represented the org externally: You've been the credible voice for an organization's position with external partners - providers, regulators, industry forums.
  • You've owned the roadmap and the details: You've built multi-year strategic roadmaps and driven them to measurable business and operational outcomes without losing the thread on execution.
  • You bringa data-driven mindset, a super proactive "get it done" attitude with the skills to back it up, and the mental agility to stay sharp, re-prioritize quickly, and thrive amid the uncertainty, fast pace, and flexibility inherent in a startup.


Desired skills and experience:
  • Provider, Payor or EHR experience: Working experience in a care delivery or health insurance environment, partnering across clinical, operational, and administrative leaders to drive patient outcomes and member experience.
  • Data exchange from the inside: Experience at an EHR, health information network, or clinical data intermediary/platform - a background that brings source-level fluency in how clinical data actually moves and a connectivity-first, build-fast mindset to the problem.
  • Value-based care: Understanding of payment incentives and frameworks for delivering value from a risk-bearing provider perspective.
  • Regulatory engagement: Direct experience engaging with regulatory partners and shaping or responding to interoperability policy.
  • Financial acumen: Strong financial modeling and budgeting skills, and experience owning a domain budget.

Desired Qualities:
  • You genuinely nerd out on interoperability. You understand the problems deeply, you have a real perspective on where the industry is heading, and you enjoy keeping up with the regulations and the standards.
  • You want to make healthcare better through better data exchange. You see interoperability not as plumbing, but as one of the highest-leverage ways to improve care for older Americans.
  • You can toggle between the details and the strategy. You know the specifics cold and you hold the overall vision - and you move fluidly between the two.


Salary range: $257,500 - $290,000 annually

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:
  • Employer sponsored health, dental and vision plan with low or no premium
  • Generous paid time off
  • $100 monthly mobile or internet stipend
  • Stock options for all employees
  • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
  • Parental leave program
  • 401K program
  • And more....


*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

About Devoted Health

Devoted Health is a healthcare company that provides Medicare Advantage plans to seniors. The company was founded in 2017 by brothers Todd and Ed Park, and is headquartered in Boston, Massachusetts. Devoted Health aims to provide high-quality healthcare to seniors by using technology and data to improve the healthcare experience. The company offers a range of Medicare Advantage plans that include medical, dental, and vision coverage, as well as prescription drug coverage. Devoted Health has raised over $1.8 billion in funding to date, and is backed by investors such as Andreessen Horowitz, Fidelity, and Oak HC/FT.
Learn more about Devoted Health
Size
1,000 employees
Industry
Founded
2017

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