Excelsior College

Senior Director- Human Resources

Excelsior College$110K — $120K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in HR, Business Administration, Higher Education Administration, or related field.
  • 5-10 years of progressively responsible HR experience.
  • 3 years of HR leadership or management experience.
  • Experience in organizational leadership, employee relations, strategic planning, and project management.
  • Strong knowledge of HR operations and organizational development principles.
  • Excellent interpersonal, communication, and relationship-building skills.
  • Proven ability to lead collaboratively in complex environments.

Responsibilities

  • Partner with the VP for Human Resources to develop strategic HR initiatives.
  • Ensure efficient daily HR operations and high-quality service delivery.
  • Represent HR in governance, strategic planning, and business continuity efforts.
  • Lead and manage complex HR projects from planning to execution.
  • Analyze workforce trends and HR metrics for informed decision-making.
  • Support employee relations and provide guidance on performance management and conflict resolution.
  • Promote a positive workplace culture and mentor supervisors on leadership effectiveness.

Benefits

  • Hybrid work environment with regular in-office engagement requirements.
  • Opportunity to influence strategic HR initiatives at an institutional level.
  • Gains exposure to university governance and cross-functional leadership efforts.
  • Ability to lead organizational change and contribute to a values-driven culture.
  • Access to professional development for mentorship and succession planning.
Full Job Description
The Senior Director of Human Resources is a strategic leadership role responsible for supporting the operational excellence, organizational effectiveness, and people-centered culture of the University. Reporting to the Vice President for Human Resources, the Senior Director serves as a key advisor and operational leader within the HR department, helping ensure efficient and responsive HR services that support the institution's mission, values, and strategic priorities.

This hybrid position requires exceptional communication, organizational leadership, strategic planning, and project management skills. The Senior Director partners closely with university leadership, governance groups, and other departments to foster productive working relationships, strengthen organizational culture, and advance the University as an employer of choice.

The Senior Director supports multiple functional areas within Human Resources, including employee relations, payroll, benefits, talent acquisition, learning and development, HR operations, and budget oversight. The role also represents Human Resources in institutional governance, strategic planning initiatives, and cross-functional leadership efforts.

Key Responsibilities

Strategic Leadership & HR Operations

  • Partner with the Vice President for Human Resources to develop and implement strategic HR initiatives aligned with institutional priorities.

  • Support the effective daily operations of the HR department and ensure high-quality service delivery across HR functions.

  • Represent Human Resources in university governance, strategic planning activities, councils and task forces, risk assessment and business continuity efforts, and institutional initiatives.

  • Lead and manage complex HR projects and organizational initiatives from planning through execution.

  • Analyze organizational trends, workforce needs, and HR metrics to support data-informed decision-making.


Employee Relations & Organizational Effectiveness

  • Supports employee relations efforts and provides guidance on performance management, conflict resolution, workplace investigations, policy interpretation, and employee concerns.

  • Promote a positive, inclusive, and collaborative workplace culture that reflects institutional values.

  • Mentor and coach managers and supervisors on leadership effectiveness, employee engagement, and talent development.

  • Support initiatives that strengthen employee morale, retention, and organizational trust.

  • Assist in cultivating a workplace environment recognized as a best place to work.


Leadership Development & Talent Management

  • Support leadership development and succession planning initiatives across the institution.

  • Help identify and nurture internal talent through mentoring, coaching, and professional development strategies.

  • Collaborate with HR leadership to advance learning and development programs for faculty, staff, and supervisors.

  • Partner with talent acquisition efforts to support strategic recruitment and workforce planning initiatives.


Budget & Administrative Oversight

  • Assist with development, management, and oversight of the Human Resources budget.

  • Monitor expenditures and support fiscally responsible operations within the HR department.

  • Contribute to policy development, compliance efforts, and operational process improvements in collaboration with the Senior Director of HR Programs.

  • Ensure HR practices align with applicable federal, state, and institutional regulations and policies in collaboration with the Senior Director of HR Programs and General Counsel.


Collaboration & Partnership

  • Build strong collaborative relationships with academic and administrative leaders across the University.

  • Serve as a trusted advisor to leaders on organizational and workforce matters.

  • Promote transparency, communication, and responsiveness within HR and across campus stakeholders.

  • Support cross-functional collaboration to enhance employee experience and institutional effectiveness.


Required Qualifications

  • Master's degree in human resources, Business Administration, Higher Education Administration, or a related field.

  • Minimum of 5-10 years of progressively responsible Human Resources experience.

  • Minimum of 3 years of HR leadership or management experience.

  • Demonstrated experience in organizational leadership, employee relations, strategic planning, and project management.

  • Strong understanding of HR operations, employment practices, and organizational development principles.

  • Excellent interpersonal, communication, and relationship-building skills.

  • Demonstrated ability to lead collaboratively in a complex organizational environment.


Preferred Qualifications

  • Human Resources experience within higher education or other complex institutional environments.

  • Experience supporting shared governance structures and institutional strategic planning.

  • Professional HR certification (e.g., SHRM-CP, SHRM-SCP, SPHR) preferred.

  • Experience managing budgets and leading cross-functional initiatives.


Knowledge, Skills, and Abilities

  • Strategic thinking and organizational leadership capabilities.

  • Ability to manage multiple priorities and complex projects effectively.

  • Strong conflict resolution, coaching, and consultation skills.

  • High level of professionalism, discretion, and sound judgment.

  • Ability to foster trust and maintain collaborative relationships across diverse constituencies.

  • Commitment to diversity, equity, inclusion, and employee engagement.

  • Strong analytical, organizational, and problem-solving abilities.


Work Environment

This position operates in a hybrid work environment and requires regular in office engagement with university leaders, employees, and stakeholders. Occasional evening or weekend responsibilities may be required to support institutional initiatives and events.

The hiring salary range for this position is $110,000.00 - $120,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.

About Excelsior College

Excelsior College is a private, non-profit college that specializes in online education. The college was founded in 1971 and is headquartered in Albany, New York. Excelsior College offers undergraduate and graduate degree programs in a variety of fields, including nursing, business, and technology. The college is accredited by the Middle States Commission on Higher Education.
Learn more about Excelsior College
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800 employees
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