Job DescriptionThe Senior Director / Head of North America Insights & Analytics leads the function responsible for converting market, customer, competitive and performance information into decisions for North America in-line and launch products. As a member of the department leadership team, this leader advises senior North America Commercial and cross-functional stakeholders on portfolio strategy, resource allocation, forecasting and execution.
The role directly owns North America primary market research, secondary analytics and commercial reporting, forecasting, competitive intelligence, field excellence (including segmentation and targeting strategy), and market access analytics. This leader will help identify and address the most important business needs and will partner with commercial leadership and functional leaders to enable data-driven decisions and proactively deliver actionable insights.
**Please note this is a hybrid remote position with occasional travel. While other candidates will be considered, the preferred candidate will live in the Boston area, coming into the Waltham office 1-2 days per week and working remotely otherwise.
Key Responsibilities- Portfolio Strategy and Decision Support
- Lead North America portfolio insights and provide evidence-based recommendations for commercial planning, launch readiness and investment prioritization across therapeutic areas and lifecycle stages
- Translate North America performance, market, access and competitive evidence into clear options, trade-offs, risks and recommendations for senior leaders.
- Integrate North America epidemiology, pricing and reimbursement, customer behavior and competitive developments into cohesive strategic perspectives.
Performance Analytics and Forecasting
- Own North America performance reporting and dashboarding, including portfolio and brand performance frameworks, KPI definitions, recurring and ad hoc reports, and executive business reviews.
- Own customer segmentation and targeting strategy, and national and sub-national analytics.
- Connect campaign, channel and promotional-response measurement with brand and portfolio performance, forecasting and decision support.
- Own short- and long-range North America commercial forecasting for in-line and launch products, with transparent assumptions and alignment to North America financial planning, supply planning and launch decisions.
Market, Customer and Access Insights
- Own the North America primary market research and customer insight agenda across HCPs and patients, including qualitative and quantitative research design, execution, synthesis and application.
- Lead the competitive intelligence program, with competitive intelligence focused on commercial competitors and clinical pipeline developments, while integrating relevant regulatory and market access developments and insights from Sales, Marketing and Market Access teams into actionable implications.
Own and lead the market access analytics capability, which serves as the analytics thought partner for payer, channel and patient access across Sobi's portfolio, and is responsible for translating complex access, channel and patient journey data into actionable insights.
Department and Cross-Functional Analytics Partnership
- Collaborate with Advanced Analytics team and other Strategic Capabilities and Operations (SCO) teams to support initiatives to guide brand strategy and execution
- Integrate predictive analytics, machine learning and AI-enabled approaches to identify relevant use cases and engage the advanced analytics and AI team when appropriate.
- Partner with the advanced analytics and AI team to shape use cases and evaluate outputs for business relevance, assumptions, limitations and actionability.
- Partner with Data Team to define business requirements for commercial data, reporting and analytics capabilities.
Leadership and Operating Model
- Establish intake, prioritization and stakeholder engagement processes across all directly owned capabilities.
- Own resource allocation, budgets and vendor management across all directly owned capabilities; determine when work should be built internally, purchased or outsourced.
- Pursue novel research methodologies that offer new capabilities and ways to optimize project efficiency
Qualifications- Bachelor's degree in a relevant business, quantitative, life sciences or other related field
- 15+ years of relevant biotechnology, pharmaceutical, life sciences or healthcare experience, including 10+ years in progressively responsible Insights & Analytics leadership roles at Director level or above.
- Recent experience building capabilities in a startup, emerging or high-growth life sciences organization.
- Deep expertise across several areas, including commercial analytics, segmentation and targeting, HCP and patient market research, North America commercial and launch product forecasting, competitive intelligence, field intelligence and market access analytics.
- Working knowledge of advanced analytics and AI-enabled approaches, with demonstrated ability to define business use cases, evaluate outputs and partner effectively with peer technical teams.
- Experience supporting North America in-line brands, launches and portfolio decisions in a complex, matrixed environment.
- Proven ability to influence senior executives, lead teams, manage budgets and external partners, and communicate complex issues clearly.
- Experience with Veeva CRM, Tableau or comparable commercial data, CRM and visualization platforms.
Preferred Qualifications
- Experience in oncology, hematology, immunology, rare disease and/or orphan-drug markets.
- Experience using real-world evidence, patient-level claims and specialty pharmacy data, and integrating promotional-response and ROI outputs produced by partner teams into commercial decisions.
- Experience establishing functional standards, governance processes and operating models for Insights & Analytics.
Leadership Attributes
- Enterprise mindset; strategic courage; executive communication; analytical judgment; inclusive people leadership; collaboration and influence; agility; operational discipline; and a hands-on builder mentality.
Travel and Compensation
- Ability to travel to North America offices in Waltham, Massachusetts and Durham, North Carolina, and to other meetings as business needs require.
Additional InformationCompensation and Total Rewards at SobiAt Sobi, we are dedicated to providing our employees with a comprehensive and industry-competitive total rewards package. Our compensation philosophy is designed to recognize and reward talent, ensuring that your contributions are valued and reflected in your overall rewards.
Your total compensation at Sobi goes beyond just your base salary and annual bonus. It also includes a robust suite of benefits, such as:
- A competitive 401(k) match to support your financial future.
- Tuition and wellness reimbursements to invest in your personal and professional growth.
- A comprehensive medical, dental, and vision package to prioritize your health and well-being.
- Additional recognition awards to celebrate your achievements.
The base salary range for this role is $220,000-$280,000. Each individual offer will be determined based on several factors, including your experience, qualifications, and location. Additionally, this role is eligible for both short-term and long-term bonuses, as outlined in the plan details.
All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Are you ready to be on the Sobi team? Come join a culture that empowers every person to be the person that makes a difference for rare disease.
